Ratings based on 469 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Bloomingdale
Posted 3 Sep 2024
by A verified traveler
Posted 2 Sep 2024
Expedia should delist this property immediately. This is a scam and a trap. You will be placed in jail cell instead of a hotel room. Bugs will bite you. You will smoked under heat as your AC will not work. Trap is that, you are close to station so you get attracted and end up booking it. Do not book this place at all I will be reporting this to Rome health office too. I spent a night in hell as I have no other place to go.
by A verified traveler
Posted 22 Aug 2024
Staff is very good and flexible
Room nice, clean and quiet
by A verified traveler
Posted 22 Aug 2024
I liked how close the apartment was to Rome Termini, and the room itself was clean. However the hotel was often a little tough to access and navigate from front door to room
by A verified traveler
Posted 22 Aug 2024
by A verified traveler
Posted 21 Aug 2024
The room has no sound insulation. Even though we were on the fourth floor, we could hear the garbage machines early in the morning and the cars go by. The pillows were hard. I’ve never seen a pillow like these pillows. My daughter complained her beds was on a slant. I checked, it was. My wife complained the beds were hard. The good thing about the hotel is that is a couple of minutes walk from the train station. 22 minutes walk to the colosseum and 2.5 miles to the Vatican. Food and shopping right around the hotel. Nicely located. It has the smallest elevator I have ever seen. There is a sign you can only load it with two people or one person and a bag. A bit scary if you asked me. The high ceilings make the fourth floor like an eighth floor, so take care walking up. Even being so high up, it was very noisy in the morning.
by A verified traveler
Posted 12 Aug 2024
Very good hotel, simply press intercom to enter the building. Greeted by very nice staff, super powerful AC under 37° of Rome. The staff also allowed us to drop off bags before check in and a while after check out.
by A verified traveler
Posted 11 Aug 2024
The staff were friendly and the accommodation was good value for money.
by A verified traveler
Posted 18 Jul 2024
by A verified traveler
Posted 10 Jul 2024
I do not recommend this place. There were many problems with it.
Yes, it was near Termini which was nice, but it is a sketchy area. The staff was hit or miss. The reception is open 24/7 and when you leave the building you have to give them your room key, but when you come back and get your room key you don't have to prove that it's your room, you just come in and tell them which key you'd like... It seemed not very safe in that regard. Also we spoke Italian but the staff did not. They refused to speak Italian and they only spoke English.
Regarding the room, we had multiple problems, the bathroom being the biggest. The mechanics of the toilet were bad. The water would not fill up in the tank, so the flushing didn't work. We asked the person at the front desk to help us and he got it to flush but didn't tell us how to fix it and just told us that we used too much toilet paper. We ended up figuring it out, but we shouldn't have to play with the toilet mechanics to get it to flush every time. In the tank we found old Pepsi cans the staff used to try to keep the flushing mechanism working... Also the bathroom smelled very strongly of chlorine and it wasn't pleasant.
The room looks just like it does in the photos. It was clean, but there wasn't much room to maneuver. Also the TV was weird, it was like an android phone on the TV screen. It took us a while to get it to work.
