Ratings based on 95 Verified Reviews
4.3 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
Reasonable hotel in a reasonable location.
Reasonably comfortable bed. Pillows could be better.
Good air-conditioning - helped manage the heat.
Functional toilet - shower door and flush needed repairing.
Polite and friendly staff, always willing to help.
Average breakfast - does the job.
Will look elsewhere next time.
by A verified traveler from Windlesham
Posted 7 Oct 2023
Suited us perfectly while attending the Ryder Cup. Walking distance to metro station. Very friendly and helpful staff, perfectly nice room.
by A verified traveler
Posted 11 Apr 2023 on Hotels
Recommended
for Everyoneby A verified traveler
Nice hotel for great price.
Posted 16 Nov 2017
Pros: Excellent staff, cosy room in a modern hotel.
Cons: Water pressure in the shower was bit low, think it was caused by the distance from the main area (the farthest room).
Location: Relatively far from the town center but very close to the underground station, 20 minutes to the main "Termini" station.
We spent 3 nights here and were very satisfied. The best hotel you can find for a budget trip. All in all a very positive experience, especially with the staff.
by A verified traveler
Posted 6 Mar 2017 on Hotels
Reception was very friendly and helpful
The room was a good size but shower pressure not strong and hot water was ,warm
Recommended
for Everyoneby A verified traveler from Oxford, UK
Clean and comfortable hotel with friendly staff
Posted 27 Sep 2016The staff were very friendly and helpful, which was very welcome when we arrived in the early hours of the morning after a delayed flight. They were also very efficient at dealing with a problem I reported with the bathroom tap. Although a little way out from the city centre, the hotel is only a five minute walk from the metro station, and it takes about 20 minutes to get to the central Termini station. The biggest downside of the location is the distance from the airport - the shared transfer service took nearly two hours on the return journey.
The rooms were clean and comfortable but the free wifi service was a bit hit and miss, one of our party had good wifi reception in the room but the other room had very poor wifi.
The breakfast buffet was good, with plenty of choice. Overall I enjoyed our stay and would recommend the hotel if you are looking for somewhere reasonably inexpensive, and are not bothered about not being in the centre of the city.
by Daniel
Posted 28 May 2016 on Hotels
by A verified traveler
Posted 6 Jun 2015 on Hotels
by A verified traveler from Birmingham, AL
Nightmare Hotel
Posted 3 Jun 2015
Pros: nothing
Cons: no way to improve
Location: very far away from city center. very bad neighborhood
I would like to report a terrible experience that my family and I had with a hotel booked on your site, Hotel Roma Tiburtina in Rome, Italy.
We arrived for check-in around 11pm on May 27, 2015. Our flight had landed at 8 that evening, but the hotel was rather far from the center of the city, so it was a long commute for us. We had actually inquired about this concern, as we had an evening flight and we were unfamiliar with the city and its transportation, before leaving the US and asked to cancel the reservation but were refused by the hotel. Upon arrival, the man working at the front desk was immediately unwelcoming. Later, we discovered that he recognized the last name on the reservation and was displeased with our earlier attempt to receive a refund since the booking was "non refundable". A series of extremely unpleasant interactions followed.
I mistakenly booked the room for three people rather than four several months prior to our trip. This was because we had three adults traveling and one child. At the time of the booking we were unsure whether or not the child would be traveling. When he was included in the trip, it did not occur to me to change the hotel reservations. This was my mistake, but the situation was the same at our two previous destinations, London and Paris, and it was not an issue at all, and the staff at these hotels were very accommodating. So, it was very unexpected when the attendant refused to allow our party to check-in upon observing that we h
by A verified traveler from Birmingham, AL
I had worst experience with this hotel
Posted 1 Jun 2015
Pros: Not at all.
Cons: They service is so bad, they have no way to improve.
Location: The location is very bad, far away from everything. The neighborhood and environment are not safe at all. The front desk staff are crucial.
We arrived ROME-FIUMICINO airport at 8pm. Due tot he far away location of this hotel, we arrived there at 11pm. We have party of four (two adults + 2 children). The front desk staff is very mean to us. He told us, we booked triple, four can not stay, and one must leave the hotel immediately. We told him, we can pay more to add a bed. He told us "absolutely NO WAY to add a bed". We told him, it's late, we couldn't go anywhere, then he told us "it's not his fault". It took us 1 hour to check in 3 people with begging him to let our two kids get in and have rest. Finally, we booked another room for my husband due to the front desk staff refused us to add a bed in triple room (cost 68 Euro).
The location of the hotel is very far away from Metro and Bus Stations. Next day morning, the front desk staff show a very bad face to us. We feel no safe to stay there at all. We found another hotel quickly and leave that hotel without any penny refund for another two night booking (we booked three night totally).
The hotel charged us charged 8 Euro/person, in total 24 Euro extra as city tax.
The hotel location is bad, condition is bad. The service is worst. We experienced a worst treat from the whole world!!
We want our money back and Expedia expel this hotel from list!
