Ratings based on 796 Verified Reviews

4.6 out of 5
91% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 1 Dec 2024
Very good value hotel with a family run feel. Convenient location in walking distance to all the sights. Could maybe do with a lick of paint here and there, and maybe replace broken stuff like sinks, but I feel I got what Germans call a good Preis-Leistungsverhältnis. The breakfast on the terrace is lovely and all the staff are friendly and helpful.
4 out of 5
by A verified traveler from brooklyn

Posted 7 Nov 2024
Location is great! Very walkable to lots of must see sights. The hotel staff from front desk to the server at breakfast were really friendly and helpful. I would say the rooms are a little small and the layout is kind of wacky but if you don’t plan to stay inside your room all day long then you are fine. There is a bar and multiple sitting area.
2 out of 5
by A verified traveler

Posted 28 Oct 2024
This hotel charged a huge rate for a terrible room that wasn't reflective of the photo's it showed on Expedia. The towels were threadbare, the pillows were FLAT and worn out and the mattress was hard as a rock. The water in the shower was barely warm and the room looked out at a wall and hard garbage trucks come by at 7am each morning. Location is good. It's NOT a 4 star hotel!!! Expedia doesn't care that the place misrepresents its rooms!!!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Oct 2024
5 out of 5
by A verified traveler from Cobble Hill

Posted 19 Oct 2024
Paolo the concierge gave us excellent restaurant suggestion and touring advice
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Oct 2024
5 out of 5
by A verified traveler

Posted 10 Oct 2024
The rooms were so comfortable and the rooftop was amazing. The staff was incredibly helpful with helping to book transportation when we needed it and had wonderful recommendations during our stay. We enjoyed our time there very much.
5 out of 5
by A verified traveler from Venice

This traveler left a rating score only Posted 10 Oct 2024
5 out of 5
by A verified traveler

Posted 8 Oct 2024
Staff were great & very helpful.............please check your shower floor pans, they become VERY slippery when using soap, shampoo & conditioner gets on floor
5 out of 5
by A verified traveler from Youngsville

Posted 2 Oct 2024
Great service and location