Ratings based on 707 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Oct 2024
Wannabe 5 star with bad staff attitudes
Comment from Hotel Management
28 Oct 2024 by GM, Hotel Management
Dear Clifford, Thank you for sharing your feedback. We are genuinely sorry to hear about your impression of our staff, as we consistently receive positive remarks about their friendliness and helpfulness. Please know we value all guest experiences and will use your comments as an opportunity to reinforce our commitment to excellent service. We hope to have the chance to provide you with a more enjoyable experience in the future.Best regards, AugustaGuest Relations Team
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
28 Oct 2024 by GM, Hotel Management
Dear Matthew,Thank you for taking a moment to share your positive rating of our Hotel Indigo Rome - St. George.We're glad to hear you enjoyed your stay.We hope to see you again soon.Kind regards,AugustaGuest Relations Team
by A verified traveler
Posted 26 Oct 2024
It literally is walking distance from the Vatican, the pantheon, the Trevi fountain, stores. Not to mention the bus transportation that you can take right there in the corner second time staying at the hotel very clean the moment you walk in the door the staff is very nice very helpful. special thanks to Marco, who created us and really informed us with a lot of questions that we had. Agreed asset everyone everyone including the ladies that clean the room everyone greet you with a good morning or good afternoon recommend
Comment from Hotel Management
28 Oct 2024 by GM, Hotel Management
Dear Ramon,Thank you for taking a moment to share your kind words regarding our Hotel Indigo Rome - St. George.We're glad to hear you enjoyed your stay and that you appreciated our wonderful staff!We truly hope to see you again soon!Kind regards,AugustaGuest Relations Team
by A verified traveler
Posted 18 Oct 2024
Excellent hotel and property with friendly staff. The rooftop bar was a great getaway location for a drink or some reading.
The location was great - major attractions were within walking distance or a very short taxi ride (e.g. Colosseum, Pantheon, Trevi Fountain, Spanish steps). There were plenty of shops & restaurants just a few steps away.
Comment from Hotel Management
21 Oct 2024 by Guest Relations Team, Hotel Management
Dear RobertThank you so much for your glowing review of our Hotel Indigo Rome - St. George.We're thrilled to hear that you enjoyed your stay and that our many amenities contributed in making it exceptional!It’s wonderful that you appreciated our rooftop terrace as well as the attentive service from our staff.We truly appreciate your words and hope to welcome you back for another unforgettable stay.Kind regards,AugustaGuest Relations Team
by A verified traveler
Posted 16 Oct 2024
It was an unpleasant stay over priced and not worth a penny
Comment from Hotel Management
17 Oct 2024 by GM, Hotel Management
Dear Nevin, Thank you for your feedback. We regret to hear that your stay did not meet your expectations. After reviewing our records, we found no reports of any issues during your stay. We always encourage our guests to inform us of any concerns as soon as possible so we can address them immediately and ensure a more enjoyable experience.Kind regards, Augusta Guest Relations Team
by A verified traveler
Posted 7 Oct 2024
Very clean, friendly.
Comment from Hotel Management
8 Oct 2024 by Guest Relations Team, Hotel Management
Dear BryantThank you so much for your review of our Hotel Indigo Rome - St. George.I am pleased to hear you enjoyed your stay with us.It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again.Sincerely,LuciaGuest Relations Team
by A verified traveler
Posted 3 Oct 2024
Excellent property. Only issue was that the “Turkish Bath” was out of order, but was still highly advertised across the property.
Comment from Hotel Management
4 Oct 2024 by Guest Relations Team, Hotel Management
Dear RudyThank you for sharing these kind words following your recent stay and for having chosen our Hotel Indigo Rome - St. George. We are glad to hear that you enjoyed your time with us and that you appreciated our wonderful hotel. We strive to provide a peaceful and enjoyable retreat for our guests, and it’s rewarding to hear that we succeeded.We can't wait to welcome you back!With best regards,LuciaGuest Relations Team
by A verified traveler
Posted 8 Sep 2024 on Hotels
Comment from Hotel Management
9 Sep 2024 by GM, Hotel Management
Dear Anthony,Thank you for taking a moment to share your rating of our Hotel Indigo - Rome St. George.We're glad to hear you enjoyed your stay!We hope to see you again in the future.Kind regards,AugustaGuest Relations Team
by A verified traveler
Posted 7 Sep 2024 on Hotels
Comment from Hotel Management
9 Sep 2024 by GM, Hotel Management
Dear Nicole,Thank you for taking a moment to share your rating regarding our Hotel Indigo Rome - St. George.We're glad to hear you enjoyed your stay and we hope to see you again soon!AugustaGuest Relations Team
by A verified traveler
Posted 26 Aug 2024
Definitely not a 5 star hotel- more like 3.5 to 4 stars.
Comment from Hotel Management
27 Aug 2024 by GM, Hotel Management
Dear Aarti k.,Thank you for sharing your feedback. We're sorry to hear that we didn't quite meet your expectations. We strive to provide exceptional service and amenities, and we appreciate your input as it helps us improve. If there's anything specific you believe we could do better, we'd love to hear from you.We hope to have the opportunity to welcome you back and provide a stay that exceeds your expectations next time.Kind regards, AugustaGuest Relations Team
