Ratings based on 968 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from MIAMI
Posted 4 Nov 2022
Arrived at 8am checking was at 2pm, after waiting for about 2 hours we were given our room, after being denied breakfast, was told we were eligible for next day, I knew that, I wasn't given an option to pay for it. Hotel is well located within walking distance of some attractions and 2 blocks away from the lepanto metro station. Mostly residential area, felt safer than Paris, Room was spacious with some minor repair needed no big deal if you take into consideration the age of the building 200 years, well maintained common areas. Cleaning and Breakfast staff was friendly. Breakfast was superb, good food served daily kept me full well past noon and we did a lot of walking. No mini fridge in the room and TV was a hassle to make it work, had to unplug it to turn it off no big deal because we didn't go to Rome to watch tv :), great hotel, are there better ones of course there are but they are also more $$$$, I would definitely come back.
by A verified traveler
Posted 28 Oct 2022
Pascuale is simply increible and very helpful. He is at the lobby and his service is great.
Thanks, Dennis.
Costa Rica.
by A verified traveler
Posted 22 Oct 2022 on Orbitz
Friendly staff especially aleksandar, he was a great receptionist and cool guy. The features was average and the shower was strange.
by A verified traveler
Posted 21 Oct 2022 on Travelocity
Very nice. Staff very helpful.
by A verified traveler
Posted 4 Oct 2022
Lovely staff, kind and helpful. Brilliant location in quiet street close to subway.
by A verified traveler
Posted 1 Oct 2022
An older hotel in a convenient location to sights of Rome. Breakfast was included and it was very good- fresh fruit, eggs, and great coffee. I was in a single room where the shower did not work and the hallway light was burned out. I was moved to another single room with better lighting outside the room but the shower door did not close and the toilet ran all night. Clearly a plumber’s services are needed in at least 2 of the single rooms.
by A verified traveler
Posted 26 Sep 2022
by A verified traveler
Posted 22 Sep 2022 on Hotels
by A verified traveler
Posted 17 Sep 2022
The staff was amazing ! Everyone was helpful and made sure all of our needs were met. The hotel is so charming. From the moment we walked up the steps to the hotel we were greeted by Doorman in uniform and made welcome. They collected our luggage and handled it for us.The front desk staff was smiling and extremely helpful. They gave us great dinning suggestions, directions, and always asked if we needed anything when we passed by. The bar area and court room was a nice place to visit and the side rooms were as well. We brought lunch back one day and used the room as our own. The breakfast was delicious and served with linen, and pretty dishes. The serving staff were helpful. Our room was a triple which was spacious, clean and comfortable. When it was time to leave we felt a bit sad leaving them behind.Old world charm and politeness certainly is found here. We will definitely stay here again when coming back to Rome.
by A verified traveler
Posted 15 Sep 2022
staff were helpful, room facilities were good
