Ratings based on 779 Verified Reviews
3.8 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Excellen Rooms and location but horrible WIFI
Posted 30 Dec 2019 on HotelsOVERALL
Will i return? Not sure, because the WIFI is horrible.
PROS
Excellent location, clean, very nice rooms.
CONS
The WIFI is really bad, BAD. I couldn't connect many times and it was important to me. There is not "normal bar soup" only body wash.
When you check in they tell you that you need to pay the city tax in cash only and won't accept card for that payment.
by A verified traveler
Posted 30 Nov 2019
by A verified traveler
Posted 6 Oct 2019
Horrible experience! Long story short, upon check in we were told there was a “problem with our room“ (no more detail offered than that) and we had to be escorted to a different hotel “nearby” (didn’t feel that way with very large bags in tow). No mention of discount, upgrade, or anything of that sort for the inconvenience. We were told the other hotel was of the same quality but the room was disgusting, outdated, cramped, and loud street noise. Knowing how long of a night it would have been with travel back to US early the next day, we knew we couldn’t stay and that we were being taken advantage of. We hiked back to Hotel Esposizione to explain our point of view, and kindly asked for the $200 refund given the circumstances. Somehow another room magically became available, but I was beyond frustrated and we had already booked a room at another hotel nearby. The clerk at Hotel Esposizione would not honor my request after talking to his boss on the phone for several min while we waited. The tension escalated from there and we argued for the next several min before we left. Def not the first impression of Rome we expected, but ended up spending an amazing evening sightseeing and slept extremely comfortably at the beautiful Dei Borgia Hotel (MUCH nicer, professional, accommodating, and for the same price! - night and day difference)
Called Expedia (had to explain it all) and the rep was helpful in documenting the dispute/refund. I DO NOT recommend staying at Hotel Esposizione!
by A verified traveler from Colorado
Posted 9 Sep 2019
2nd time to stay here. I find the location to get around Rome perfect, the rooms are comfortable and I love the city view! The staff Vicki and Mijen are always there to help with anything and make our stay the best.
by A verified traveler
Posted 6 Sep 2019
by A verified traveler
Posted 22 Aug 2019
All is great- location, layout, service! Thank you
by A verified traveler
Posted 11 Aug 2019
We didn't get the right rooms that we have booked.
by A verified traveler
Posted 29 Jul 2019
Entrance is a little confusing. The check in counter is in the next building from the rooms, so a walk outside, then up an elevator in the building next door.
by A verified traveler
Posted 10 Jul 2019
by A verified traveler from Panama
Posted 5 Jul 2019
The locations is awesome, near from everything.
The staff was really helpfull. Our room was clean and also they have a nice wifi connection
