Ratings based on 2,843 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Its clean, close, and convenient but definitely shiws its age. As a Hilton establishment, I expect better, but nothing beats its convenience being attached to the airport. I wish there was better partnership for dining options as youre stuck between a very mediocre restaurant or vending machines.
by A verified traveler
Posted 20 Nov 2024
Hotel Kraft sits on the SW edge of Firenze north of the Arno in a very quaint neighborhood. The staff are verybwelcoming and polite and have helped several times making arrangements on our behalf. The rooms are spacious by European standards but the walls can be a little thin, so ask the staff to keep boisterous guests quiet. While we didnt have a chance to dine in,the rooftop has amazing views of the city. For those who have plans to stage out to thr coubtrysidr, the majority of car rental offices are nearby as are their storage garages making walking to and from very easy for adventuring out into Tuscany. Likewise a very easy 12 minute walk from the train station with 1-2 pieces of luggage. Great place!
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 19 Nov 2024
Staff and restaurants are great rooms are tired and very noisy ...vinal plank flooring in all guest rooms provides no sound proofing and noise from guests above is very annoying.. should have stuck with carpet or installed it better? Our first room the AC wouldn't shut off so we asked to be moved second room was very noisy...however staff and location are wonderful 👍
by A verified traveler
Posted 18 Nov 2024
Outdated property unfortunately rooms were really dusty dirty but love the restaurant and location
by A verified traveler
Posted 18 Nov 2024
We enjoy this hotel. Restaurant is excellent both morning and evening. Staff is helpful and knowledgable. The one glaring downside is the entry locks into the room. The key will work only after much twisting, turning and pulling of the door. We wondered daily if we would be able to get into our room without assistance. We noticed others on our floor with similar issues so not just a one room problem. We will return again but hopefully this issue will get resolved.
by A verified traveler
Posted 17 Nov 2024
Expensive but convenient.
by A verified traveler
Posted 16 Nov 2024
Very convenient when flying out of the Rome Fiumicino Airport. The lounge was nice with tasty food.
