Ratings based on 327 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jan 2025
Very clean
Comment from Hotel Management
6 Jan 2025 by Jennifer R. , Hotel Management
Timmy, Hello! Happy New Year! Thank you for staying with us and providing us with your feedback and scoring us 5 out of 5! We hope to see you again soon. Stay safe and well.
by A verified traveler
Posted 4 Jan 2025
Comment from Hotel Management
6 Jan 2025 by Jennifer R. , Hotel Management
Jeanine, Hello! Happy New Year! Thank you for staying with us and taking the time to let us know how we are doing. We hope you enjoyed the renovated guest rooms and hotel. Hope to see you again soon.
by A verified traveler
Posted 26 Dec 2024
The staff was outstanding, very polite and super helpful.
Comment from Hotel Management
27 Dec 2024 by Jennifer R. , Hotel Management
Chad, Happy Holidays! Thank you for taking the time and letting us know how we are doing. We appreciate your shout out to the awesome team members! We hope to see you again soon.
by A verified traveler
Posted 24 Dec 2024
We had a great experience. I worked in hotels for 25 years so I can be a little more picky and was happy with our stay. The room was clean and smelled good, the temperature was good although I’m not a fan of those window units. The staff was what stood out. The ladies at the front desk were so nice and friendly as well as the cleaning staff. We loved the look and the space and amenities. Overall great experience.
Comment from Hotel Management
27 Dec 2024 by Jennifer R. , Hotel Management
Elisabeth,Hello! Thank you for scoring us 5 out of 5! We appreciate your valuable feedback and thank you for the kind words about the awesome team in Rome, GA. We hope to see you again soon! Happy Holidays!
by A verified traveler
Posted 10 Nov 2024
Staff very friendly and welcoming. The dining room staff was also very friendly and welcoming. Very nice hotel, could tell it is well maintained. The breakfast is ok, only wish the coffee in the room matched the quality of the lobby coffee. Also enjoyed the evening cookies, such a nice little treat. Also the bed was extremely comfortable. We really enjoyed our one night stay.
Comment from Hotel Management
2 Dec 2024 by Jennifer R., Hotel Management
Christine, Hi! Thank you for your recent stay with us. We love that you took the time to let us know how we are doing. We appreciate the shout out to all our awesome team members. We look forward to seeing you again soon. Happy Holidays!
by A verified traveler from Harvest
Posted 7 Nov 2024
Comment from Hotel Management
2 Dec 2024 by Jennifer R., Hotel Management
Girrod,Thank you for staying with us. We appreciate you taking the time to let us know how we are doing and scoring us 5 out of 5! Happy Holidays! Hope to see you again soon.
by A verified traveler
Posted 29 Oct 2024
Did not have room ready after check in
by A verified traveler
Posted 29 Oct 2024
Overall great hotel experience!
Comment from Hotel Management
1 Nov 2024 by Jennifer R., Hotel Management
Sultana,Hello! Thank you for your recent stay with us. We appreciate your feedback and scoring us 5 out of 5. Till we meet again.
by A verified traveler
Posted 28 Oct 2024
Fantastic place. Very nice staff!
Comment from Hotel Management
1 Nov 2024 by Jennifer R., Hotel Management
Tara,Thanks for staying with us! We look forward to seeing you again soon! Stay safe and well.
by A verified traveler
Posted 28 Oct 2024
Front desk safe was great! Very helpful and friendly. Hotel and room were very clean. Great place to stay!
Comment from Hotel Management
1 Nov 2024 by Jennifer R., Hotel Management
Raymond,Hello! Thank you for your recent stay with us and shouting out our awesome team! We look forward to hosting you again soon. Stay safe and well.