Ratings based on 388 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
Great place to stay had a twin room
Comment from Hotel Management
15 Nov 2024 by The GenRome Team, Hotel Management
Hi Gary,Thank you for telling us about your stay at Generator Rome. We are glad to hear that you enjoyed your time with us and hope to see you again soon. If we can help with anything else please don’t hesitate to get in touch!Generator Rome
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
12 Nov 2024 by The GenRome Team, Hotel Management
Hello Frida,Thank you for the great feedback! We’re delighted you enjoyed the service. We look forward to welcoming you back for another fantastic stay.Best regards, The GenRome Team
by A verified traveler
Posted 14 Aug 2024
Lovely staff ! Very convenient location.
Comment from Hotel Management
30 Aug 2024 by The GenRome Team, Hotel Management
Dear Guest,Thank you so much for your kind words! We're thrilled to hear you found our staff lovely and the location convenient. We strive to make every guest's stay enjoyable, and it's great to know we hit the mark for you. We look forward to welcoming you back again soon!
by A verified traveler
Posted 15 Jun 2024
Very nice hostel, rooms are big, beds are comfy and there is a nice bar on roof top with drinks and food where you can hang up and meet people.
Comment from Hotel Management
24 Jun 2024 by The GenRome Team, Hotel Management
Thank you so much for your kind review! It's really nice to see that you had such a great experience at our property! Generator Rome
by A verified traveler
Posted 7 Jun 2024
Staff were friendly and helpful.Location close to Termini and Ancient Sites was great.
It was a shame that there was no access to the roof terrace between 10:00 and 18:00 and the bar was shut.
Single room was adequate,bathroom good and bed comfortable.The lack of a fridge was a real shame.
Probably wouldn’t go back.
Comment from Hotel Management
11 Jun 2024 by The GenRome Team, Hotel Management
Thank you for your kind review, wendy. We're really glad to hear that you enjoyed your stay with us, Service on terrace is not available all the day it's from 7am to 11 and then from 6pm to midnight. It's because from 11 to 6 pm it's too hot. Without patrolling, the terrace area must be kept closed for security reason.Thank you for your feedback we'll take it into high consideration. Generator Rome
by A verified traveler
Posted 6 Jun 2024
Sillly rules about eating and drinking in the room. Food available looked poor, We ate outside during the holiday.
The area looked run down with lots of grafitti and litter.
If you are prepared to walk about 1 to 2 kilometres there were many good restaurants,
Comment from Hotel Management
11 Jun 2024 by GenRome Team, Hotel Management
Hi John,we have not silly rules, they are in place to grant our guests a good service. We ask to do not eat your food in the areas where we serve the hostel food, it's for avoid food contamination. It doesn't seem so silly to me. It means you can eat your stuff in the pic-nic area nad also in your room. Please note, just around the corner there are many super good restaurants, just ask at the reception for suggestions.KInd regards.
by A verified traveler
Posted 25 May 2024
Stayed for 3 nights and picked it due to it's proximity to Roma Termini. It was an adequate stay relative to it's cost.
Comment from Hotel Management
26 May 2024 by The GenRome Team, Hotel Management
Dear Guest,Thank you for choosing to stay with us and for sharing your feedback.We're glad to hear that our proximity to Roma Termini suited your needs during your stay. We aim to provide comfortable accommodation at a reasonable cost, and we're pleased to hear that you found your stay adequate in this regard.If there's anything specific you feel we could improve upon, please don't hesitate to let us know. We appreciate your input and hope to welcome you back in the future.Best regards, The GenRome Team
by A verified traveler
Posted 30 Apr 2024
We booked a room with a king-sizes bed as that was how it was advertised, but really it was two single beds pushed together. Also to add, the rooftop bar was not open, we asked staff members and they said it was due to the weather but it was 26-28 degrees at the time. Location is fairly good, approx 15-20 min walk from Colosseum and a fairly close distance to the bus to airport.
Comment from Hotel Management
4 May 2024 by The GenRome Team, Hotel Management
Dear Guest,We apologize for any inconvenience you experienced during your stay. Regarding the bed arrangement, please note that the room provided to you matches the description and images displayed on our website. We understand that preferences may vary, and we regret if this did not meet your expectations.Regarding the rooftop bar, we apologize for any confusion. As stated in the description on our website, the rooftop bar is not yet open. We regret any disappointment this may have caused.We appreciate your feedback on the location and transportation convenience. We strive to provide accurate information and a comfortable experience for all our guests. We value your feedback and hope to have the opportunity to welcome you back in the future.Best Regards,The GenRome Team
by A verified traveler
Posted 29 Apr 2024
Lorenzo was super kind and helpful at the front desk. He handled big groups efficiently and made sure to acknowledge solo travelers also. By far an amazing brand ambassador.
Comment from Hotel Management
30 Apr 2024 by Generator Rome, Hotel Management
Thank you so much for the positive review, Karleigh! It is always makes us happy to read a special mention of one of our staff. I will make sure Lorenzo gets yours message.
by A verified traveler
Posted 28 Apr 2024 on Hotels
Comment from Hotel Management
30 Apr 2024 by The GenRome Team, Hotel Management
Hi Bruce,Thank you for your nice review.Kind regards
