Ratings based on 979 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jan 2025
Comment from Hotel Management
9 Jan 2025 by Manager, Hotel Management
Hello William, We appreciate you choosing to stay with us. We hope you had a pleasant experience overall during your visit. If there are any concerns you would like to share with us, please do not hesitate to reach out to our team so we can address them accordingly. Safe travels!
by A verified traveler
Posted 4 Jan 2025
Need some updates at this location.(carpeting, showers, doors, paint etc) Heat not working in one of our rooms. Front desk staff extremely friendly; however, one of the ladies at the desk had a medical emergency while we were checking in. We helped the other desk staff manage this and call the ambulance.
Comment from Hotel Management
4 Jan 2025 by Manager, Hotel Management
Hello Angi,Thank you for sharing your recent experience with us. We appreciate your feedback and will address the areas you mentioned for potential improvements. Our team is grateful for your help during the unexpected situation at the front desk. We hope to welcome you back in the future for a more seamless stay.
by A verified traveler
Posted 2 Jan 2025
Comment from Hotel Management
4 Jan 2025 by Manager, Hotel Management
Hello Raquel,We are delighted to hear that you had a fantastic experience at our hotel! We look forward to welcoming you back in the near future.
by A verified traveler
Posted 21 Dec 2024
Comment from Hotel Management
21 Dec 2024 by Manager, Hotel Management
Hello Angelo,We're thrilled to hear you had a great stay with us! We look forward to welcoming you back soon for another fantastic experience.
by A verified traveler
Posted 18 Dec 2024
Though clean this property needs a major face lift. It’s showing its age. The breakfast didn’t offer fruit or yogurt. There was one bagel and two slices of bread!
Comment from Hotel Management
21 Dec 2024 by Manager, Hotel Management
Hello Yvonne, Thank you for sharing your feedback with us. We appreciate your comments and will take them into consideration for future improvements. Should you have any further concerns, please feel free to address them directly with our management team.
by A verified traveler
Posted 5 Dec 2024
Comment from Hotel Management
7 Dec 2024 by Manager, Hotel Management
Hello Gregory,We're sorry to hear that you did not fully enjoy your stay. Please feel free to reach out to us directly with any specific feedback you would like to share. We value all guest experiences and strive to improve based on your comments.
by A verified traveler
Posted 5 Dec 2024
Nice stay.
Comment from Hotel Management
7 Dec 2024 by Manager, Hotel Management
Hello Marion,We are delighted to hear that you had a pleasant stay with us. Your positive feedback is truly appreciated! If you have any further comments or suggestions for us, please feel free to reach out. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.
by A verified traveler
Posted 3 Dec 2024
I stay here once a year one night b/c close to family, but it needs some TLC. Always smells of cigarette smoke. The staff is predictably odd and detached.
Comment from Hotel Management
4 Dec 2024 by Manager, Hotel Management
Hello Sharon, We regret to hear about your experience and appreciate your feedback. We will share your concerns with our team for further improvement. If you have any further details to share, please feel free to reach out to our management team. Thank you for choosing to stay with us annually.
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
4 Dec 2024 by Manager, Hotel Management
Hello Youssef, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
by A verified traveler
Posted 29 Nov 2024
Comment from Hotel Management
30 Nov 2024 by Manager, Hotel Management
Hello Greg,Dear guest, We are thrilled to hear that you had a fantastic experience during your stay with us. We look forward to welcoming you back soon for another wonderful stay.
