Ratings based on 106 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Gilbert
Posted 21 Dec 2024
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
4 Nov 2024 by Front Office Manager, Hotel Management
Dear Luis, Thank you very much for your feedback, we hope you will visit us soon.
by A verified traveler
Posted 30 Oct 2024
The restaurant was small just by the bar area. There is supposed to be a hot buffet breakfast as well as a continental breakfast. The continental breakfast was great. The cooked breakfast was cold scrammed eggs, cold hard boiled eggs, sausages (only pork) and bacon. A bit disappointing. Also it’s located on a dual carriageway so you have to go passed it and back again to get where you’re going. House keeping was fantastic though!
Comment from Hotel Management
30 Oct 2024 by Front Office Manager, Hotel Management
Dear Alexandre, Thank you very much for your feedback, we hope you will visit us soon.
by A verified traveler
Posted 25 Oct 2024
Family of four enjoyed staying here. The beds setup was great for us and our kids. They were on the other side of the room with a dividing wall. This place is a short taxi ride to the Vatican, which we toured.
Comment from Hotel Management
25 Oct 2024 by Front Office Manager, Hotel Management
Dear Alexandre, Thank you very much for your feedback, we hope you will visit us soon.
by A verified traveler
Posted 22 Oct 2024
Once you enter the room you see a lot of dust in the countertop, the bathroom is dirty and has a lot of toothpaste/water lines in the sinc wall or countertop, it was nasty, you see white lines all over that front of the wall in the bathroom. Very dusty!
Comment from Hotel Management
24 Oct 2024 by Front Office Manager, Hotel Management
Dear Gerardo, Thank you for sharing your feedback about your stay. We strive to give a great hotel experience and excellent service. I would like to offer our sincerest apology for what happened during your stay. We want to uphold our commitment to delivering an exceptional experience. I have shared your feedback with the upper hotel management team to ensure necessary action to prevent the same issues from reoccurring in the future.
by A verified traveler
Posted 21 Oct 2024
It was a big facility but quite disappointing. Some amenities such as ACs were not working which they were aware of and did nothing about
Comment from Hotel Management
24 Oct 2024 by Front Office Manager, Hotel Management
Dear Gbenga, Thank you for sharing your feedback about your stay. We strive to give a great hotel experience and excellent service. I would like to offer our sincerest apology for what happened during your stay. We want to uphold our commitment to delivering an exceptional experience. I have shared your feedback with the upper hotel management team to ensure necessary action to prevent the same issues from reoccurring in the future.
by A verified traveler
Posted 2 Oct 2024
Recommended . Close to transport bus to Rome centre . Rooms clean and staff great
Comment from Hotel Management
7 Oct 2024 by Front Office Manager, Hotel Management
services.The gratitude shown by customers is the most precious thing we can receive at the end of our day's work.We will share your comments with the entire management team and equally with colleagues across all departments.Thanks again for your contribution.Looking forward to having you again as our valued customer, we send you our best regards.
by A verified traveler
Posted 17 Sep 2024
Convenient
Comment from Hotel Management
7 Oct 2024 by Front Office Manager, Hotel Management
Gentile Stella,grazie per aver recensito la nostra struttura , siamo contenti che il suo soggiorno sia stata piacevole e ci auguriamo che torni presto a trovarci
by A verified traveler
Posted 14 Sep 2024
Great renovated property with helpful staff.
Comment from Hotel Management
7 Oct 2024 by Front Office Manager, Hotel Management
Gentile Tommaso,la ringraziamo per aver recensito la nostra struttura ci auguriamo che torni presto a trovarci.
by A verified traveler
Posted 10 Sep 2024
The lady at the counter was so helpful, everything was great
Comment from Hotel Management
7 Oct 2024 by Front Office Manager, Hotel Management
Gentile Sig. Reza,la ringraziamo per aver recensito la nostra struttura. La ringraziamo per aver elogiato il nostro personale per la disponibilità e professionalità
