Ratings based on 91 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024 on Hotels
by A verified traveler
Posted 20 Aug 2023
Need a kettle in room or on loan from front desk
by A verified traveler
Posted 31 Jul 2023 on Hotels
by A verified traveler from Etobicoke
Posted 9 Apr 2022
by A verified traveler
Good option for an affordable price
Posted 6 Dec 2021 on HotelsVery nice cost-benefit hotel. It's clean, comfortable, and very well located (Right in front Pietralata station).
The shower is excellent providing a huge amount of water.
If you need some drink or food, the Hotel offers some options to buy in the hall.
by A verified traveler
Tricked by Hotel Staff
Posted 13 Aug 2021 on HotelsI reserved for 1 night at the hotel. Upon checked in I found I was given the smallest room (long and narrow) on the ground floor (#908), right outside was the street. The window glass was opaque and a street light that would shine through so curtain has to be drawn all the time. (In the morning I also found out that train noise starts at ~6am). I talked to the staff and asked that if I booked 4 more nights, would I be given a better room on the 1st floor? I was told to make the booking first then she would check. Thinking that during the pandemic the hotel would not be fully booked I took her advice. After the booking I was told that there would be no availability and no way to change the room, I was not even offered to move into another room for 3, or 2 or 1 night. She simply would not do anything. I was stuck with the room for 5 nights. I checked hotels.com right away and found that I could reserve 4 rooms for 4 nights, proving availability.
by A verified traveler
Posted 18 Oct 2020 on Hotels
by A verified traveler
Great, unless you happen to be British or Chinese!
Posted 23 Nov 2019 on HotelsVery clean, nice decor, friendly staff, conveniently close to the Metro line so easy to get to the centre. However, rather disappointing for us as an Anglo-Chinese couple because they have no coffee or tea making facilities in the rooms. When we enquired they could only suggest we use the microwave situated downstairs right opposite the reception desk to boil water, which is a bit awkward when you want a hot drink first thing in the morning before getting up properly. There is a drinks machine in the breakfast room which can provide hot water, but it is only occasionally switched on and when we did use it once we were told it was intended only for the use of guests purchasing breakfast, which we did not want to do. We understand that many hotels in Italy do lack kettles for their guests, but hotels do invariably provide them in both England and China and if they did not they would lose business big time. If Italian hotels do want to make themselves attractive to the British and the (rapidly growing) Chinese markets, they should provide convenient hot water for drinks, even a boiled water urn in the corridor would do (as is available in some of the cheaper guest houses in China).
by A verified traveler
Posted 19 Oct 2019
It had everything I needed at a great price and convenient location with the metro literally right outside. Nice and quiet with a large supermarket next door also.
by A verified traveler
Posted 30 Sep 2019 on Hotels
