Ratings based on 215 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Feb 2020
OK. Where do I even begin!! Customer service was great. Room was clean and tidy. That is all the positives. Now for the real stuff. Upon arrival I went to my room and it was hot. I asked them to turn on the AC. They said they could not because it was against the law??? What?? They are not allowed to use AC in the Winter. They told me to open my windows. I did that and the cigarette smoke wafted in my room. I am allergic to it. Plus the street noise was bad. Bad suggestion. Next. My fridge was not working. They said they would fix it the next day. Next. The TV was all in Italian. Come on folks. Most people speak English and you can not even offer one channel!! in English.Next. Shower was very small. To wash my legs I had to stick my head out of the shower stall. Shower curtain barely covered the opening. No place to rest my soap or shampoo. Elevator was next to my room. Very noisy. Breakfast was really bad. Hard boiled eggs, stale pastries, yogurt, tepid juice and milk. Cold cereal. Processed cheese in cellophane wrap.Three days before I left the stoll water kept running. I asked then to fix which they said they would but did not know when??? I said I can not sleep with the water running continuosly. They gave me another room. Wow!! This is the room that looked like the picture online. Why was I not given this room,Buyer beware. The pictures are deceiving. I am sure I am leaving something out but this is enough to neverwant me to come back. The owner spends $$ on the outside
by A verified traveler
48 hours in Rome
Posted 15 Oct 2019 on HotelsWe enjoyed our stay @ this hotel with a 24 hour desk clerk, who was there to answer questions and assist. Having an elevator was a plus too.
The self serve breakfast was nice to have also.
by A verified traveler from Tokyo
Posted 20 Aug 2019
The hotel is clean, the area is nice, but its location is a little far from the city -and the airport-.
by A verified traveler
Posted 19 Jul 2019 on Hotels
by A verified traveler
Aurora Garden
Posted 17 Oct 2018 on HotelsThis is the worst hotel I have stayed at. When we got to Rome we found that the hotel was a very long way out of town, about 30 minutes by bus just to get to the edge of the metro network. Roughly an hour to get in via bus (through some very dodgey areas) and train. On our first night we got told the bar didn't sell Italian beer. They also only had one bottle of red wine and that was never re stocked. The bathroom sink had no mechanism to plug it and other guests told us theirs was the same. The TV only worked intermittently. The breakfast which was provided had some nice cakes and things but the cheese was just plastic wrapped slices with no flavour. I don't know how they have 3 stars. I would never recommend this place to anyone.
by A verified traveler
Offers parking
Posted 15 Oct 2018 on HotelsConvenient if traveling with a car. Can park and take bus/train to sights in Rome. Staff was helpful. Very reasonably priced. Area is very congested at peak commuter times. Some issues with limited parking but worked out. Clean and decent and safe.
by Melanie Reeves
Posted 13 Oct 2017 on Hotels
Nice room. Comfortable. Great staff.
Recommended
for Everyoneby A verified traveler from United Kingdom
Lovely hotel on the outskirts of Rome
Posted 28 Jul 2015Fantastic helpful staff! Room was very comfortable and clean. Quite a distance from the centre however transport is fantastic and we wanted this area due to family close by. Would definitely recommend!!
by A verified traveler from Jacksonville, Florida
Avoid this place
Posted 8 Sep 2013 on HotelsDo not judge this hotel by pictures, or the way the building looks like from outside. Room was dirty. Carpets were not vacuumed. Black mold in the ceiling in the room and bathroom. Bathroom was caked with mold. Bathtub was not cleaned in a while and had dirt built up. Front desk person told us we could park in their parking lot, but withheld information that they charged for parking. Location is not close to anything. Unless you have a car, you should not stay here if you are planning to see any of the tourist sights.
by Chris/Bill from London, Canada
Posted 11 Jun 2013 on Hotels
Everything was very good except for the breakfast. It had watered down juice, very few cereal offerings and only hard boiled eggs. Plus a few pastries and toast.
