Ratings based on 68 Verified Reviews
4.4 Room cleanliness
3.8 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
Everything was perfect
by A verified traveler
Posted 26 Nov 2024
Great location and perfect for a larger family. Bathroom/shower enclosures need maintenance. Otherwise very nice!
Comment from Hotel Management
28 Nov 2024 by Virginia, Hotel Management
Hi Martin, we are happy you enjoyed your stay despite the shower issue. Thank you for bringing it to our attention. We hope you enjoyed your time in Rome and that you’ll consider visiting us again in the future.
by A verified traveler
Posted 4 Sep 2024
by A verified traveler
Posted 1 Sep 2024
Great property! Great area! We would absolutely stay here again!
by A verified traveler
Posted 31 Aug 2024
Great place very spacious. Very easy to communicate with the host when you download the app. Read some Coments about front door always being open, that is true but still felt very safe.
Right next to Trevi fountain, 15 minute walk to a lot of major areas.
by A verified traveler
Posted 20 Aug 2024
Wonderful property and communication was excellent. Close to all the beautiful attractions. Would love to stay here again.
by A verified traveler
Posted 19 Jul 2024
Excellent location and great communication by the host!
by A verified traveler
Posted 14 Jul 2024
Broken fittings, no window coverings on main bedroom, no door on one bedroom
dishwasher leaked
fire alarm went off at 2am for no reason
Comment from Hotel Management
25 Jul 2024 by Sonder Team, Hotel Management
Hi Jade, thank you for taking the time to share your feedback with us. We genuinely value all customer comments as they help us to continually improve our services. We are sorry to hear that your experience did not meet your expectations. This is not the level of service we aim to provide.As we informed, the fire alarm went off because of a guest smoking which triggered the alarm but we promptly came to the building to assess the situation.We apologize for any inconvenience this may have caused and appreciate your understanding as we work to enhance our guest experience. Thank you for bringing this to our attention. We hope to have the opportunity to restore your confidence in Sonder and and serve you better in the future.
by A verified traveler
Posted 13 Jul 2024
The property is in an excellent location and space was large, but it was not in very good condition.
Comment from Hotel Management
25 Jul 2024 by Sonder Team, Hotel Management
Hi Sandra, thank you for taking the time to share your feedback with us. We genuinely value all customer comments as they help us to continually improve our services. We are sorry to hear that your experience did not meet your expectations. This is not the level of service we aim to provide.We will make sure that our maintenance team will check on the apartment so that we can make sure it is up to standard.We apologize for any inconvenience this may have caused and appreciate your understanding as we work to enhance our guest experience. Thank you for bringing this to our attention. We hope to have the opportunity to restore your confidence in Sonder and and serve you better in the future.
by A verified traveler from Huntington Beach
Posted 13 Jul 2024
Excellent location! Very comfortable and spacious. We were a group of 7 and had plenty of space. Walkable to most everything.
