Ratings based on 76 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jan 2023 on Hotels
A beautiful boutique hotel in a great location with amazing staff
Comment from Hotel Management
17 Jan 2023 by Arianna, Hotel Management
Thank you so much! Highly appreciated
by A verified traveler
Posted 25 Nov 2022
The hotel photos bear very little resemblance to the actual rooms and facilities. The hotel is shabby, run down and scruffy. I had no mattress protector on my bed. The walls were chipped and scuffed. The communal carpets were mucky and not vacuumed. I felt very unsafe not having a receptionist from 5pm-9am everyday. The usb point in my room did not work. When pointing out these things to the receptionist on my first day I was told that she couldn’t do anything and she’d only been in the job two days so what did I expect her to do. Would not recommend. I feel the photos online are very misleading.
by A verified traveler from Knowle
Posted 11 Aug 2022
Good position close to via veneto and Metro in a quiet street with restaurants close by. Our shower door fell off but the staff were attentive in getting it fixed. Our aircon was struggling due to the August heatwave but other rooms seemed cooler. Would recommend for the price so long as you don't mind walking up stairs as the lift is installed but not yet authorised.
Comment from Hotel Management
11 Aug 2022 by Arianna, Hotel Management
Dear Diana, thank you so much for this amazing review.
We did our best to help you out as we could!
As for the aircon, unfortunately the global warming is not helping. It's perfectly fine now that the weather is slightly cooler. Just a few degrees can make a lot of difference.
Hope to see you again
by A verified traveler
Posted 29 Jun 2022 on Hotels
Comment from Hotel Management
30 Jun 2022 by Arianna, Hotel Management
Thank you so much Jakob.
It's been a pleasure for us too.
Next time, if you come back, you can book directly by sending an email or a W.App message (if you still have the picture of the paper on the reception desk)
by A verified traveler
Posted 12 Feb 2020
The elevator is not working, you have to go through 2 sets of stairs to get to the lobby. Other than that it’s ok.
Comment from Hotel Management
12 Feb 2020 by STB Hotel, Hotel Management
Dear guest,
thank you for this beautiful rate.
We're sorry about the elevator, but in order to avoid misunderstandings, we wrote on every website we work with, that we don't have an elevator, so the guests know that we don't have one. Also we write this info in the welcome e-mail that we send after the reservation is made. We're sorry you missed this information.
Kind Regards.
by A verified traveler
Posted 2 Jan 2020 on Hotels
Comment from Hotel Management
4 Jan 2020 by Arianna - STB, Hotel Management
Gentile sig. Stefano,
La ringraziamo per la Sua recensione.
Buona serata
by A verified traveler
Great place - recommended
Posted 16 Nov 2019 on HotelsStaff were fantastic. Very helpful. Hotel a great standard and great value for money. Highly recommended
Comment from Hotel Management
21 Dec 2019 by Arianna , Hotel Management
Dear Mark, thank you so much for this beautiful review.
We really appreciate it and we'd be happy to see you again at Saint B Boutique Hotel.
Best Regards
by A verified traveler
Posted 21 Oct 2019 on Hotels
by A verified traveler
Posted 26 Sep 2019
Comment from Hotel Management
28 Sep 2019 by Arianna, Hotel Management
Thank you for your feedback.
by A verified traveler
Great room, shame about the acoustics
Posted 16 Sep 2019 on HotelsOur room was beautifully decorated and we loved our stay but sadly we could hear people walking about their room in the early hours and the air condition system was very difficult to control appropriately.
Comment from Hotel Management
28 Sep 2019 by Arianna, Hotel Management
Dear Matthew, thank you for your feedback and your review.
We really appreciate it.
Best Regards
