Ratings based on 14 Verified Reviews
5.0 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Oct 2023
This is place is not a hotel. I was really disappointed when I found out this is more like an Airbnb. We had to call in advance to let the person in charge know about our time of arrival so she could show us our room.
Had to wait at least 30 minutes after arriving at the property to meet with her.
I was not sure if we were at the right place. No lobby nor any other service is available at this place.
by A verified traveler
Amazing
Posted 7 May 2023 on HotelsLocation was superb. Service was outstanding. Safe location and family friendly. I slept very well here and I sometimes do not at hotels. Very comfortable suite. Everything is in walking distance. Beatrice and staff were very accommodating. I will stay here again in the future. Thank you
Comment from Hotel Management
8 May 2023 by Beatrice, Hotel Management
Dear Asher ,thank you so much for your wonderful words.I t was a pleasure to welcome you and we are so glad and proud that you enjoyned your stay with usWe do hope to welcome you again very soon!!!My warmest wishesBeatrice
by A verified traveler
Posted 12 Oct 2021
The suite was absolutely amazing. It was truly like going back in time, and living the life of royalty. Beatrice, the property concierge/manager, was very helpful and so nice. Breakfast served in the room was exquisite. I cannot say enough about this place. Once in a lifetime.
Comment from Hotel Management
14 Oct 2021 by Beatrice, Hotel Management
Dear Douglas,
I would like to thank you peronally and in the name of our staff for your fantastic words.
I do hope towelcome both of you very very soon
Our warmest wishes
Beatrice
by A verified traveler
Posted 18 Aug 2020 on Hotels
Comment from Hotel Management
26 Aug 2020 by Beatrice, Hotel Management
Dear Filip,
thank you so much for your review.
We are all more than glad to have welcomed you in our property.
Hoping to welcome you again soon
by A verified traveler from Atlanta
Posted 5 Jun 2019
This is a really large and unique property and we enjoyed our stay here. The staff and butler are very kind and helpful and we enjoyed the breakfast included each morning. I booked it because the rooms and the history looked so cool, and didn't even realize how great the location was until we were there. We were right in the middle of the best part of the city and an easy walk to most of the main sights.
Comment from Hotel Management
6 Jun 2019 by Beatrice, Hotel Management
Thank you very much for your review.
It's a pleasure to know that you enjoyned your stay , it is so important for us offering a relaxing and pleasant stay.
Thank you again for having shared all this with us
My best wishes and see you soon!
Beatrice
by A verified traveler
The best hotel room I have ever stayed at.
Posted 4 Apr 2019 on HotelsThis was my absolute favorite stay ever. Its not another dull hotel room- its a fantastic suite at the top of a residence, where you live among owners in a beautiful traditional house, a stones throw away from the spanish steps. The service was impeccable, breakfast was delicious, and the view is undersold in these images- its better than any other view in Rome. The orange juice for breakfast is also the best Ive ever had.
Comment from Hotel Management
10 Apr 2019 by Beatrice, Hotel Management
Dear Charlotta,
thank you so much from the bottom of our hearts for your wonderful words.
We are all so glad that you enjoyned our stay with us.
We really hope to welcome you soon.
The orange juice is waiting for you!
all our best wishes
by A verified traveler
Posted 29 Nov 2018
very nice staff however the gentleman in the blue jacket and his very unfriendly attitude can upset the happy travelers guess he is not to happy to see the guests going to the residenza.
Comment from Hotel Management
4 Dec 2018 by Beatrice, Hotel Management
thank you very much for having dedicated your time to write a review and for your nice comment about our staff.
We found your note about the doorman very precious, we are very sorry if you found his attitude unfriendly , his aim is to keep the privacy of the property
and all its residents neverthless it will be my personal duty to talk with him about this inconvenient, the most important thing for us is the complete satisfaction of our guests.
to
by A verified traveler
Secrete Rome
Posted 29 Sep 2018 on HotelsCrazy cool room in a Palace. Top notch service
Best location in Rome with amazing views from the garden terrace....attached to the bedroom
Comment from Hotel Management
16 Oct 2018 by Beatrice, Hotel Management
Dear Kevin,
thank you so much for your nice words.we are so glad that you enjoyned your stay with us!
We really hope to welcome you soon again
by A verified traveler
5*
Posted 5 Mar 2018 on HotelsAbsolutley amazing service, a very warm welcome from our hosts. The Hotel is in a great location.
Comment from Hotel Management
1 May 2018 by Beatrice, Hotel Management
We would like to thank you for your nice words!
They make our job more pleasant than usual.
Hoping to welcome you soon again
My best wishes
Beatrice
by A verified traveler
Stay in an historical palace
Posted 4 Feb 2018 on HotelsOver the top wonderful as you are living in a space that was part of European history. The most central location and the staff could not do enough. Highly recommend to folks who have had enough in staying in hotel rooms that all look the same
Comment from Hotel Management
4 Dec 2018 by Beatrice, Hotel Management
thank you so much for your review and your nice words for our property and our staff.
It is so important for us to offer a pleasnat stay to our guests.
Hoping to welcome you soon!
