Ratings based on 244 Verified Reviews

3.4 out of 5
71% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.1 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 25 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Annalisa, Hotel Management
Gentile ospite grazie per il Suo messaggio. Lavoriamo costantemente per migliorare il nostro servizio e ci auguriamo di avere la possibilità di accoglierLa prossimamente presso Hotel Luce. CordialitàAnnalisa
2 out of 5
by A verified traveler

Posted 22 Nov 2024
The breakfast was the best part. The room was small, especially the shower. The hotel is very dated with very dirty walls! The reception team were lovely and helpfull though
Comment from Hotel Management
24 Nov 2024 by Annalisa, Hotel Management
Dear guest, thank you for sharing your experience at Hotel Luce. We are constantly working to offer you the best service. We hope to welcome you soon in the eternal city. Best regardsAnnalisa
4 out of 5
by A verified traveler from MALDEN

Posted 19 Aug 2024 on Travelocity
Front desk staff was welcoming, professional and helpful in providing information about dining and transportation options. Building has smaller rooms and is dated, but clean and quiet.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Jul 2024
5 out of 5
by A verified traveler

Posted 16 Jul 2024
I had a great experience in my two-day stay at this hotel. It was a two-minute walk to Roma termini station. I had everything I need. I highly recommend it.
3 out of 5
by A verified traveler

There is always a sunny side of any stay.

Posted 10 May 2024 on Hotels
Whilst the booking process was horrid, I had three rooms cancelled on me with no contact and at the last minute had to find new accommodation for 5 members of my group booking, the experience there was much more than I expected. The Front office staff, the ladies cleaning the rooms and the handy man were so very helpful it made up for the inconvenience of having a split group.
2 out of 5
by A verified traveler

Hotel Lucy OK

Posted 3 May 2024 on Hotels
Hotel Luce was in a convenient Location. Older style rooms with basic amenities. There are restaurants everywhere on this street so noise was a concern. Beds were Ok. Overall for the money, was Ok
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Nov 2023 on Hotels
3 out of 5
by A verified traveler

Posted 13 Sep 2023
This hotel gives you exactly what you pay for; convenient location with a reasonable price for the area. We stayed on the fourth floor. Fairly warm in the room with a slow, but functioning air conditioner. The room is small, as the hotel photos depict. Our sheets were clean and towels replaced daily. Washroom was small, but clean. Staff was friendly, from our limited interaction with them. Breakfast is simple and convenient. Wifi functioned well enough in our room to be able to utilize video chat. Don’t expect perfection, but also do not expect to spend a fortune.
Comment from Hotel Management
9 Oct 2023 by E. Marketing Dept., Hotel Management
Dear Guest, we thank you for your review. Your opinion is very important for us. We are glad that you appreciated your stay at our Hotel and we hope to welcome you again in the future.
4 out of 5
by A verified traveler

Posted 30 Aug 2023 on Hotels
Comment from Hotel Management
9 Oct 2023 by E. Marketing Dept., Hotel Management
Thank you for your review.
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