Ratings based on 523 Verified Reviews

4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Boutique Centrale Palace Hotel, Hotel Management
Dear Juan, thank You bfor the high score assigned.kindlyRomina
5 out of 5
by A verified traveler

Posted 15 Nov 2024
This was a wonderful hotel in a fabulous location. Highly recommended!!
Comment from Hotel Management
21 Nov 2024 by Boutique Centrale Palace Hotel, Hotel Management
Dear Elaine, thank You for the kind review. It has been a pleasure to have You among our guests.Kindest regardsRomina
3 out of 5
by A verified traveler

Posted 12 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Boutique Centrale Palace Hotel, Hotel Management
Dear Ed,thnk You for your feedback.Kindest regardsRomina
5 out of 5
by A verified traveler

Posted 12 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Boutique Centrale Palace Hotel, Hotel Management
Dear Marjorie, thank you for giving us 5 out of 5. It has been a pleasure to have You among our guests.Kindly Romina
5 out of 5
by A verified traveler

Posted 29 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Boutique Centrale Palace Hotel, Hotel Management
Thank You Rodrigo!Best regards
5 out of 5
by A verified traveler

Posted 19 Oct 2024
Very convenient
Comment from Hotel Management
20 Oct 2024 by Boutique Centrale Palace Hotel, Hotel Management
dear Matt, thank You so much for the kind review.Best regards
5 out of 5
by A verified traveler

Posted 17 Oct 2024
Location Location Location
Comment from Hotel Management
20 Oct 2024 by Boutique Centrale Palace Hotel, Hotel Management
Dear Amal, we are glad that You enjoed the central location.Thank You for the kind review.RegardsRomina
5 out of 5
by A verified traveler

Posted 9 Oct 2024
Great location, clean, staff was very helpful and polite. Would go back again!
Comment from Hotel Management
10 Oct 2024 by Boutique Centrale Palace Hotel, Hotel Management
Dear Migena, thank You for the lovely review.Kindest regardsRomina
5 out of 5
by A verified traveler

Posted 2 Oct 2024
Brilliant stay! Hotel and room very clean. Staff were very helpful and someone there to help majority of the time. Would definitely stay again if returning to Rome
Comment from Hotel Management
8 Oct 2024 by Boutique Centrale Palace Hotel, Hotel Management
Dear Natalia, thank You for Your Kind words.It has been a pleasure to have You among our guests.Kindest regardsRomina
3 out of 5
by A verified traveler

Posted 27 Sep 2024
Coffee service Outlet not working. Shower had leak from ceiling light. Bedside light not working. Refrigerator was plugged into wrong outlet. Ruined what we bought. Pillows mushy. Never rec’d the wine or room upgrade. We reported to front desk about issues. They were never addressed.
Comment from Hotel Management
8 Oct 2024 by Boutique Centrale Palace Hotel, Hotel Management
Dear Daniel P, thank You for your feedback. GreetingsRomina