Ratings based on 106 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Sep 2024
Requested 2 double beds and got 1 double with bunkbeds.my daughter is 14 and was too bug to be on the bunks..she could not move so was very uncomfortable. Staff was friendly though..no cutlery in room ..
by A verified traveler
Posted 22 Aug 2024
The lock on the door did not work properly once you were in side you had to push the door very hard or kick it to get it to lock also the door would not open fully to allow a pram or pusher in as there was a double bunk bed blocking the door from opening fully
Comment from Hotel Management
22 Aug 2024 by Jaz, Hotel Management
Hi Dale Thanks for your review. I would like to let you know that door problem was due to weather change which is fixed now. If the door was not opening fully then I would have move the bunk beds which has wheels and easy to move.These issues are easily fixed I would have done it straightway in 2 mins but unfortunately we didn't get a chance. hope you enjoyed your stay. You gave us score 1 because the card you provided for booking was declined and I called you to pay for room which you didn't like. Also, when you book your room through any website and you provide your card details it means you authorizing them to charge your card. We don't need any consent from guest to charge the card at that time but you said that I need to get consent from you.I didn't want to argue with you at that time. Next time please provide accurate card details for your bookings.Kind RegardsRoma Motel
by A verified traveler
Posted 15 Jul 2024 on Wotif
Just nice to stay and break up the trip
by A verified traveler
Posted 12 Jul 2024 on Wotif
Really good for a place to rest. Beds comfortable and the staff are really friendly and helpful. The AC was quite noisy but otherwise really good. Would recommend.
by A verified traveler
Posted 6 Jun 2024 on Hotels
by A verified traveler
Posted 16 May 2024
Pleasant and helpful staff. Central location.
by A verified traveler
Posted 11 May 2024 on Wotif
by A verified traveler
Posted 6 May 2024 on Wotif
The property was very clean. Check in was easy and was able to check in early. We had a small issue in the room but was addressed immediately. It is also convenient if passing through Roma. Good overnight easy stay.
by A verified traveler
Posted 8 Apr 2024 on Wotif
Friendly staff but limited parking
by A verified traveler
Posted 7 Apr 2024
Easy to check in & out but that’s only positive.
Was one of the only places left with availability during time we stayed but do not recommend, especially travelling with children. Very run down and aircon was in bathroom so you can’t close the bathroom door if you want to continue using aircon.
