Ratings based on 163 Verified Reviews

4.5 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Singapore

Posted 17 Dec 2019
A pleasant stay. Upmarket and excellent service in a quiet tranquil environment
5 out of 5
by A verified traveler

I want to go back!

Posted 8 Dec 2019 on Hotels
Such Beautiful Hotel!! The best part are the people that work for the hotel! This is a must stay if you want a very relaxing vacation.
5 out of 5
by A verified traveler from Hong Kong

Posted 8 Dec 2019
perfect stay in Aomori all facilitate are well maintence.
4 out of 5
by A verified traveler from Hong Kong

Posted 18 Nov 2019
Beautiful park with a lake just beside the hotel, efficient shuttle bus service, delicious food, unique open air onsen design. Room a bit small, restaurant rather crowded.
4 out of 5
by A verified traveler

Posted 15 Oct 2019
The lake and foot bath was really nice. Cute pony and horse. Room was ok but a lot of the price was for the rest of the resort.
4 out of 5
by A verified traveler from California

Posted 2 Oct 2019
I booked a indoor onsen room. However the bottom of the tub and the wooden floor are blackened. I couldn’t really enjoy the in room onsen as I originally wished. The Buffet is good, but after staying at Hoshino Keiryu for 2 days then to Aomoriya , similar content of buffet again, kind of disappointing. In addition, there were no explanations about availability of meal upgrade to show dinner and Nanbusa breakfast. I have to asked about it after I read someone’s blog. Staff’s English wasn’t great either although the underground corridor atmosphere was awesome.
5 out of 5
by A verified traveler

Posted 26 Sep 2019 on Orbitz
The property was beatuful and peaceful. Took a nice walk around the pond during the day and evening. Soaked my feet while admieing the view of the pond.
5 out of 5
by A verified traveler from NY

Posted 24 Sep 2019 on Orbitz
The staff was very attentive, great meals and onsen. Clean rooms.
5 out of 5
by A verified traveler

Posted 19 Sep 2019
nice environment around and convenient to get to the hotel. Staffs are helpful and nice.
5 out of 5
by A verified traveler

Systems Technology, Inc.

Posted 16 Sep 2019 on Hotels
Was Very Impressed. Loved my stay and will stay again
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