Ratings based on 400 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
15-20 mins from airport. Always have UBER in the area.
by A verified traveler
Posted 3 Nov 2024
by A verified traveler
Posted 30 Oct 2024
by A verified traveler
Posted 28 Oct 2024
by A verified traveler
Posted 5 Oct 2024
Great food
Comment from Hotel Management
16 Oct 2024 by Julie - Guest Relation Manager, Hotel Management
Dear Marcelo,Thank you for your feedback!We’re delighted to hear that you enjoyed the food. We look forward to welcoming you back for another great experience!Regards
by A verified traveler
Posted 30 Sep 2024
Lovely Property perfectly sided for a CDG departure. Will return next visit.
Comment from Hotel Management
16 Oct 2024 by Jul, Hotel Management
Dear Gerald,Thank you for your kind review!We're thrilled that you enjoyed your stay and found our location convenient for your departure from CDG. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 19 Aug 2024
There was only one thing I hated, but that actually ruined our stay: The bathrooms are very clean, but there is an incredibly bad smell hanging in it. Really terrible. We had two rooms, and both had the same problem, making us think it's a problem in the entire hotel.
Comment from Hotel Management
26 Aug 2024 by Odile-Deputy manager., Hotel Management
Dear Maziar,Thank you for bringing this to our attention. We’re genuinely sorry to hear about the unpleasant smell in the bathrooms, and we understand how this could impact your experience. We take these issues very seriously and have investigated the matter to identify and resolve the source of the problem.Your feedback helps us address areas that need improvement, and we appreciate you pointing this out.We hope you might consider staying with us again so we can provide a more enjoyable experience. Thank you for your patience and understanding.Kind regards
by A verified traveler
Posted 12 Aug 2024
The staff and was nice, and so is the property but i would have enjoyed if the TV's could be switched to American and I had control of the air temperature in the room that i paid for.
Comment from Hotel Management
26 Aug 2024 by Odile-Deputy manager., Hotel Management
Hello leica,Thank you for your feedback. We're glad to hear that you found our staff and property to your liking. We understand how important it is to have access to TV channels and control over the room temperature for a comfortable stay.We will look into options for offering more diverse TV channel selections and ensure that all rooms have functional temperature controls.Your comments are valuable in helping us improve, and we hope to provide you with an even better experience on your next visit.Thank you for staying with us!Kind regards,
by A verified traveler
Posted 10 Aug 2024 on Orbitz
Coming back in a week for longer stay!!!
Comment from Hotel Management
26 Aug 2024 by Odile-Adjointe de direction., Hotel Management
Bonjour ETIENNE,Merci d'avoir pris le temps de nous faire part de votre avis. Nous remarquons que vous avez attribué une note de 4/5. Pour nous aider à mieux comprendre votre expérience et à améliorer notre service, pourriez-vous nous indiquer ce qui a conduit à cette évaluation ? Vos commentaires sont précieux pour nous permettre d'identifier les domaines à améliorer. Merci beaucoup pour votre aide !
by A verified traveler
A decent airport hotel
Posted 10 Aug 2024 on HotelsShuttle driver was extremely rude. Restaurant service was slow but food was decent.
Comment from Hotel Management
26 Aug 2024 by Odile-Deputy manager., Hotel Management
Dear Samm,Thank you for taking the time to share your experience. We’re sorry to hear about the issues you encountered with the shuttle driver and the restaurant service.We strive to provide excellent service across all aspects of our hotel, and it’s clear we fell short in these areas.We will address your feedback with our team to ensure improvements are made. We’re glad to hear that you found the food decent, and we hope this was a small positive aspect of your stay.Your feedback is important to us, and we appreciate you bringing these matters to our attention. We hope to have the opportunity to provide you with a better experience in the future.Kind regards,
