Ratings based on 14 Verified Reviews

3.6 out of 5
100% of guests recommend
4.0 Room cleanliness
2.9 Service & staff
3.1 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 26 Sep 2019 on Hotels
Came for a 3-day business trip. Location is really outside the city, but the tram is 5 min walk and the frequency is rather good. The property however is in poor maintenance condition. Also - its rather a nuisance that there is no front desk and that the owner is not always there. I imagine its less of a problem in longer stays but for a couple of days it was very uncomfortable. Even though its a low price guesthouse- my experience there was far worse than in similar price-range hotels in germany.
Comment from Hotel Management
2 Oct 2019 by herrenwiesen, Hotel Management
Ales was Sie geschrieben haben hat kein Sin. Die Lage ist nicht Auserhalb der Stadt, ist in Heidelberg Stadtteil Rohrbach, 3,5 km bis Zentrum. Unsere Pension ist mit Boxspringbetten mit Hotel Qualität Matratzen, 5 Jahre alt. Bettwäsche, Handtücher, sind auch Hotelqualität, das Bad ist vor 5 Jahre renoviert. Eizige mache ist ein riss in Kleiderschrank (innen). Eine Pension mit niedrigem Preis hat keine Rezeption. Der Eigentümer muss nicht immer da sein, weil die Gäste kommen nicht um den Eigentümer zu besuchen! ich verstehe nicht warum das für dich ärgerlich war. Bei einchecken war ich da, du hast mich noch ein par mal gesehen, hast aber keine fragen an mich gehabt. ich wohne neben an und bin immer telefonisch ereichbar. Die Bewertung von dir ist NUR SO geschrieben.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Aug 2019
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jan 2020 on Hotels
4 out of 5
by A verified traveler

Posted 16 Dec 2019
Die zentrale Lage, Hotel ohne Rezeption ist erst mal gewöhnungsbedürftig. Die angegebene Handy Nummer, die man anrufen muss, war nicht immer verfügbar! Sonst ok
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Dec 2019
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Oct 2019
3 out of 5
by A verified traveler

Very warm and clean room. Beware the check-in !

Posted 21 Oct 2019 on Hotels
Very clean room inside a private building in a district on Rohrbach (remember this name if you seek the street address in your navigator) New bathroom , very clean. Heating both in the bathroom and in the room working very well at any time. They have no reception. WARNING : Before going to Heidelberg , try your best (in written email or better by phone) to find a way to communicate with the owner or with Mr. Horvath. You need a code of 3 numbers to open the metal box outside the building: inside you will find the key of your room and the key for the main gate of the building. By the phone number listed in the reservation message, I had to try many times before Mr. Horvath could finally answer me.when you leave in the morning, it is not granted that somebody is waiting for you to give the key back: thus, try to make it clear what they expect you can do with the keys of the doors.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Oct 2019 on Hotels
4 out of 5
by A verified traveler

Posted 5 Oct 2019 on Hotels
Pour avoir notre clé faut appeler le responsable donc il faut avoir un téléphone avec le forfait requis sinon c'est pas évident d'obtenir sa chambre.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Sep 2019 on Hotels
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