Ratings based on 984 Verified Reviews
3.5 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
Very Professional
Comment from Hotel Management
30 Oct 2024 by Manager, Hotel Management
Hello Michael,We appreciate your feedback on our professionalism during your stay. Our team strives to ensure a high level of service for all our guests' satisfaction. Should you have any further comments or concerns, please feel free to reach out to our management directly for assistance.
by A verified traveler
Posted 20 Oct 2024
it was hard to find a way into there parking lot, Parking was kinda limited and the area was a little sketchy
Comment from Hotel Management
21 Oct 2024 by Manager, Hotel Management
Hello Richard, We appreciate your feedback regarding the parking situation. It is helpful for us to know about your experience so we can work on improving it for future guests. Our team is always looking for ways to enhance our guests' stay.
by A verified traveler
Posted 18 Oct 2024
The entrance was not marked. City changed street, had to enter thru another business
Comment from Hotel Management
20 Oct 2024 by Manager, Hotel Management
Hello Marcia,We appreciate your feedback regarding the entrance situation and apologize for any inconvenience this may have caused. We recommend contacting our management team to discuss this further and address any concerns you may have. Your experience will help us improve our services for future guests.
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
16 Oct 2024 by Manager, Hotel Management
Hello Jonathan, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
by A verified traveler
Posted 10 Oct 2024
Really bad area
Comment from Hotel Management
12 Oct 2024 by Manager, Hotel Management
Hello Paul, We regret to hear your concerns about the area surrounding the hotel. If there's anything else we can assist you with, please don't hesitate to reach out to us. We appreciate your feedback as we continuously strive to improve our guests' experiences.
by A verified traveler
Posted 5 Oct 2024
Very nice staff
Comment from Hotel Management
8 Oct 2024 by Manager, Hotel Management
Hello Courtney,Thank you for your kind words about our staff. We strive to provide excellent service to all our guests. Your feedback is appreciated and we hope to welcome you back in the future.
by A verified traveler
Posted 4 Oct 2024
The staff here were very rude and kept knocking on our door and calling our room phone! We had the dnd sign on the door and they kept knocking to ask if we were going to stay our whole stay? We booked for 2 nights and staye dfor 2 nights im not sure why they were so intent on the idea that we were fleeing lol
Comment from Hotel Management
4 Oct 2024 by Manager, Hotel Management
Hello cassie,We apologize for any inconvenience caused during your stay. Our team may check in when they notice a DND sign for security and service reasons. Please rest assured your feedback will be shared internally for evaluation. Thank you for sharing your experience with us.
by A verified traveler
Posted 1 Oct 2024
People were friendly but place was a bit dirty and needs some updates. Bed was clean!🙂 it smelled unclean like old and former smoke room. Tv wouldn’t work and needed maintenance man to fix. Maintenance man was nice and got tv working.
Comment from Hotel Management
3 Oct 2024 by Manager, Hotel Management
Hello Sharon Joan, Thank you for sharing your feedback with us. We are delighted to hear that you found our staff friendly and that you had a clean bed for your stay. Your comments regarding the cleanliness and updates have been duly noted. We appreciate your kind words about our maintenance team and are glad that they could assist you promptly with the TV issue. Your observations will be shared with our management for further review.
by A verified traveler
Posted 28 Sep 2024
Parking was a problem.
Comment from Hotel Management
28 Sep 2024 by Manager, Hotel Management
Hello Robert,We apologize for any inconvenience you experienced with parking during your stay. Feedback like yours helps us improve our services for future guests. Feel free to reach out to our management team for further assistance with this matter. Thank you for sharing your thoughts with us.
by A verified traveler
Posted 27 Sep 2024
Neighborhood seemed sketchy
Comment from Hotel Management
28 Sep 2024 by Manager, Hotel Management
Hello Barbara,We're sorry to hear that you had concerns about the neighborhood during your stay. Guest safety and comfort are our top priorities, and we recommend exploring the area during daylight hours. Your feedback is valuable, and we encourage you to contact our management team with any further comments.
