Ratings based on 989 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Gimli
Posted 16 Nov 2024
by A verified traveler
Posted 11 Nov 2024
by A verified traveler from St.cloud
Posted 11 Nov 2024
Some Lights in the room didn't work
by A verified traveler
Posted 6 Nov 2024
Difficultés de communiquer, la plupart de travailleurs parlent que l'espagnol. La salle de bain n'est pas comfortables.
by A verified traveler
Posted 1 Nov 2024
The property was just okay. I booked 2 King rooms for 2 nights through Expedia, and Expedia showed my reservation as "Active." When I arrived, the hotel showed my reservation as "Cancelled." It was clearly a mistake. I spent over an hour on the phone with Expedia, and they got me 2 Double bed rooms in lieu of what I reserved. The beds weren't very comfortable, and the guests staying the floor above me were like a herd of elephants past 3 AM. It was an overall disappointing hotel and experience.
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Amy - General Manager , Hotel Management
Thank you for your perfect rating! We’re thrilled you enjoyed your stay and appreciate you choosing us. Looking forward to welcoming you back!
by A verified traveler
Posted 27 Oct 2024
Very clean! One lamp in our room was broke! Not quite d/2 realizing our room was above the pool. Very noisy, plus the room by us had a child who was quite loud & disturbing. Plus, our room made some kind of loud noise all night & I got very little sleep. I would stay here again, just not on that end of Hotel. Would prefer quiet room that isn’t surrounded by several other rooms. Felt cornered in a way!
Comment from Hotel Management
28 Oct 2024 by Amy - General Manager , Hotel Management
Thank you for sharing your experience with us! I’m glad to hear you found the hotel very clean, though I apologize for the noise disturbances that impacted your rest. I understand how frustrating it can be when you're looking forward to a quiet night. For your next stay, please let us know you'd prefer a quieter room location, and we’ll do our best to accommodate you away from higher-traffic areas like the pool. We’d love the chance to provide you with a more restful experience and look forward to welcoming you back. Thank you again for your feedback and for choosing us!
by A verified traveler
Posted 26 Oct 2024
Nice and comfortable
Comment from Hotel Management
28 Oct 2024 by Amy - General Manager , Hotel Management
Thank you so much for your review! We’re thrilled to hear that you found your stay comfortable and enjoyable. It was our pleasure to host you, and we look forward to welcoming you back on your next visit! Safe travels!
by A verified traveler
Posted 26 Oct 2024
Pros: clean, easy access. Bed comfortable.
Con: Very little sound abatement between rooms. Neighbors tv can be heard. They sneeze or cough and it’s like they are in the same room.
Comment from Hotel Management
28 Oct 2024 by Amy - General Manager , Hotel Management
Thank you for sharing your feedback! We’re delighted you enjoyed the cleanliness, comfort, and easy access of our hotel. We apologize, though, for the disturbance caused by the sound between rooms. We understand how important a peaceful environment is, and your input helps us work toward a more comfortable experience for our guests. We hope to welcome you back for an even better stay in the future. Safe travels, and thank you for choosing us!
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Amy - General Manager , Hotel Management
Thank you for your perfect rating! We’re thrilled you enjoyed your stay and appreciate you choosing us. Looking forward to welcoming you back!
