Ratings based on 173 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Nov 2024
N/A
Comment from Hotel Management
8 Nov 2024 by Robbejan Vandewiele, Front office Manager, Hotel Management
Beste Paul,Bedankt voor uw feedback.Wij lezen met plezier dat uw verblijf bij ons geheel naar wens was.Graag tot een volgende keer.Met vriendelijke groet,Robbejan Vandewiele, Front office Manager
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
22 Oct 2024 by Robbejan Vandewiele, Front office Manager, Hotel Management
Beste Richard,Heel erg bedankt voor uw mooie score.Wij lezen met plezier dat u verblijft bij ons geheel naar wens was.Graag tot een volgende keer.Met vriendelijke groet,Robbejan Vandewiele, Front office Manager
by A verified traveler
Posted 2 Aug 2024 on Hotels
Comment from Hotel Management
7 Aug 2024 by Robbejan Vandewiele, Front office Manager, Hotel Management
Dear Favian,Thank you for rating your experience with us.We regret to learn that your stay did not meet your expectations. We are always looking for ways to improve, so feel free to contact us directly to discuss your experience in more detail.We hope that you will return in the future for a more enjoyable stay.Kind regards,Robbejan Vandewiele, Front office Manager
by A verified traveler
Posted 31 Jul 2024 on Hotels
All good
Comment from Hotel Management
7 Aug 2024 by Robbejan Vandewiele, Front office Manager, Hotel Management
Dear Andrius,Thank you for such a positive review.We are delighted to read that you enjoyed your stay with us.We hope you had the chance to experience our unique location in the lively center of Roeselare, with everything within walking distance, during your stay.We hope to have the occasion to welcome you back.Best wishes,Robbejan Vandewiele, Front office Manager
by A verified traveler
Posted 8 Jun 2024 on Hotels
Hotel was very well located, clean and modern
Comment from Hotel Management
7 Aug 2024 by Robbejan Vandewiele, Front office Manager, Hotel Management
Dear Dean,Thank you very much for this kind review of your recent stay.We're delighted to hear that the central location of Parkhotel Roeselare met your expectations and contributed positively to your experience. Our dedicated team works tirelessly to maintain cleanliness and ensure that our modern amenities offer comfort to our guests.It's wonderful to know that you found the service to be satisfactory, as our staff is committed to providing a welcoming and helpful environment. We’re equally pleased that the comfort of your room enhanced your stay with us.Should you choose to stay with us again, you may find it pleasing to note that we have different room types to suit various preferences, and our team is always ready to assist with any requests to make your stay even more enjoyable.We hope to welcome you back.Best wishes,Robbejan Vandewiele, Front office Manager
by A verified traveler
Posted 28 May 2024 on Hotels
Comment from Hotel Management
6 Jun 2024 by Robbejan Vandewiele, Front office Manager, Hotel Management
Dear Kyle,Thank you for your rating.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We hope we may have the chance to welcome you back in the future. Kindest regards,Robbejan Vandewiele, Front office Manager
by A verified traveler
Posted 12 Dec 2023
I liked everything about my stay at the Parkhotel Roeselare. The staff were especially kind and helpful, good sense of humor, very conversant in English. The waffles were especially good.
Comment from Hotel Management
16 Jan 2024 by Robbejan Vandewiele, Front office Manager, Hotel Management
Dear Jay,Thank you for such a positive review.We're delighted to hear that our staff made a great impression with their kindness and humor, and that their proficiency in English contributed to a smooth stay. It's wonderful to know the waffles at breakfast stood out as a highlight. Your appreciation for the room cleanliness and hotel condition truly means a lot to our team.It would be a pleasure to welcome you back on a future occasion. Best wishes,Robbejan Vandewiele, Front office Manager
by A verified traveler
Posted 8 Dec 2023
The staff was very accommodating and friendly
Comment from Hotel Management
16 Jan 2024 by Robbejan Vandewiele, Front office Manager, Hotel Management
Dear Jeremy,Thank you for this kind review.We are all thrilled that you enjoyed every aspect of your stay and that our team members added to this experience positively.We look forward to welcoming you back on your next visit.Best wishes,Robbejan Vandewiele, Front office Manager
by A verified traveler
Posted 13 Nov 2023 on Hotels
The room was a little odd in its layout. The lighting was not too good and there was no where to hang any towels except a hook in the wardrobe area, which fell down during our 2 night stay. The staff were very pleasant, although we did not have any meals there. Overall a little tired looking and feel.
Comment from Hotel Management
5 Dec 2023 by Robbejan Vandewiele, Front office Manager, Hotel Management
Dear Guest,Thanks very much for your review.We are glad to hear that you found our staff to be pleasant during your stay.We apologize for any inconvenience caused by the room layout and lighting. We have taken note of your feedback regarding the towel hook and will address this issue. Our hotel has undergone several renovations and improvements, and we continuously strive to provide a comfortable and enjoyable experience for our guests. We appreciate your comments on the overall appearance of the hotel and will take them into consideration for future improvements.We hope to have the opportunity to welcome you back for a better experience in the future. Kind regards,Robbejan Vandewiele, Front office Manager
by A verified traveler
Posted 11 Oct 2023
Tired hotel, good location
Comment from Hotel Management
5 Dec 2023 by Robbejan Vandewiele, Front office Manager, Hotel Management
Dear Norman,Many thanks for having taken the time to review your stay.We are glad to hear that you appreciated our central location in Roeselare. It's indeed a great advantage for our guests to have easy access to various attractions and amenities.We apologize for any inconvenience you may have experienced regarding the hotel condition. Please know that we have been working on renovations, including new flooring, updated reception and breakfast areas, and the addition of 12 modern rooms in the Flanders Inn building. We strive to provide a comfortable and enjoyable stay for all our guests, and we hope you will give us another chance to show you the improvements we have made.We look forward to welcoming you back in the future. Kind regards,Robbejan Vandewiele, Front office Manager
