Ratings based on 614 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2025
The location of the property was ideal as we travelled into the mountains.
The front desk staff was extremely helpful in recommendations for travel tips.
Comment from Hotel Management
3 Jan 2025 by D. Jeffery, Hotel Management
Thank you for the wonderful review. The staff will be very happy to hear that they were able to help you with your travel. We hope that you will stay again when you are in the area.
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
30 Dec 2024 by D. Jeffery, Hotel Management
Thank you for the great star rating. We appreciate you taking the time to complete the survey. We will share this rating with our staff.
by A verified traveler
Posted 26 Dec 2024
We stayed here for one night over the holiday week with three other families. The staff were awesome….accommodating our big group to have rooms close by, tolerating our kids energy, and allowing us to use the breakfast area for a pizza dinner. The pool was also great! The waterside was fun and fast, and the kids had a blast.
Comment from Hotel Management
28 Dec 2024 by A. Terry, Hotel Management
Dear (guest name), Thank you for taking the time to complete our survey. I am very happy to see by your ratings that you enjoyed your stay. I will be certain to share your results with our team, who I am certain will be encouraged by your ratings. We look forward to having the opportunity to welcome you back soon. Sincerely,
by A verified traveler
Posted 22 Dec 2024
Very friendly, easy check in and helpful staff
Comment from Hotel Management
23 Dec 2024 by D. Jeffery, Hotel Management
Thank you for taking the time to complete our survey. I am very happy to see by your ratings that you enjoyed your stay. I will be certain to share your results with our team, who I am certain will be encouraged by your ratings. We look forward to having the opportunity to welcome you back soon.
by A verified traveler
Posted 21 Dec 2024
Comment from Hotel Management
23 Dec 2024 by D. Jeffery, Hotel Management
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
by A verified traveler
Posted 19 Dec 2024
Comment from Hotel Management
20 Dec 2024 by D. Jeffery, Hotel Management
Dear Danielle, Thank you for the great star rating. We appreciate you taking the time to complete this review. We will share this with the staff. We do hope to see again in the new year.
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
18 Dec 2024 by D. Jeffery, Hotel Management
Thank you for completing a review. We love to hear from our guests. We hope to see you again soon
by A verified traveler
Posted 16 Dec 2024
I took some pictures of my little girls by the Christmas tree and by the stockings hung on the fireplace. They were instagram worthy. Our kids loved the pool and said the waterslide was very fast. The only downside was some rambunctious teens staying for a hockey tournament that were a little loud at night and a little crazy in the pool area. Other than that I would have rated our stay excellent.
Comment from Hotel Management
16 Dec 2024 by D. Jeffery, Hotel Management
Thank you for taking the time to leave us a review. We are sorry that your stay was not an exceptional one. We do hope that you will stay with us again and let us make your stay a great one.
by A verified traveler
Posted 4 Dec 2024
Comment from Hotel Management
4 Dec 2024 by D. Jeffery, Hotel Management
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
by A verified traveler
Posted 30 Nov 2024
Comment from Hotel Management
3 Dec 2024 by D. Jeffery, Hotel Management
Thank you for taking the time to complete our survey. I am very happy to see by your ratings that you enjoyed your stay. I will be certain to share your results with our team, who I am certain will be encouraged by your ratings. We look forward to having the opportunity to welcome you back soon.
