Ratings based on 545 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
by A verified traveler
Posted 11 Nov 2024
The hotel was nice and clean. The beds were soft and comfortable. I will stay there again.
Comment from Hotel Management
17 Nov 2024 by Hotel General Manager, Hotel Management
Thank you for your kind review! We're thrilled to hear you had a great experience at the Holiday Inn Express Rocky Mount - Sports Center. It's wonderful to know that you found the hotel clean and enjoyed the comfort of the beds. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 10 Nov 2024
We had a pleasant stay. It was convenient to the location of our tournament.
Comment from Hotel Management
17 Nov 2024 by Hotel General Manager, Hotel Management
Thank you for sharing your feedback! We're so glad to hear that you had a pleasant stay at the Holiday Inn Express Rocky Mount - Sports Center and that the location worked well for your sports tournament. We strive to provide a convenient and comfortable experience for our guests, and it's wonderful to know we met your expectations. We hope to welcome you back the next time you're in the area! Do be sure to let our staff know what we can do to be sure that we earn a full 5-star rating from you following your next stay here.
by A verified traveler
Posted 4 Nov 2024
by A verified traveler
Posted 28 Oct 2024
We stayed only one night as a halfway point between Hilton Head and Philadelphia. It was the perfect place to stop. Great restaurants, a Harris Teeter and the hotel itself was clean, new and well stocked. The beds were uber comfortable. Everything was top notch. Highly recommend.
Comment from Hotel Management
3 Nov 2024 by Hotel General Manager, Hotel Management
Thank you for your glowing review! We’re delighted to hear that our hotel served as the perfect halfway point during your journey between Hilton Head and Philadelphia. It’s fantastic to know you appreciated our cleanliness, convenient amenities, and, most importantly, the comfort of our beds.Your high recommendation means a lot to us, and we hope to welcome you back on your next trip!
by A verified traveler
Posted 27 Oct 2024
The most important thing to me was the Tesla charging station.
Comment from Hotel Management
3 Nov 2024 by Hotel General Manager, Hotel Management
Thank you for your fantastic review and for awarding us 5 out of 5! We’re delighted to hear that the adjacent Tesla charging station met your needs during your stay at Holiday Inn Express Rocky Mount - Sports Center.We’re always striving to provide convenient amenities for our guests, and we appreciate your recognition of this feature. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 21 Oct 2024
I found this facility a good place to stay.
Comment from Hotel Management
3 Nov 2024 by Hotel General Manager, Hotel Management
Thank you for your positive feedback and for rating us 4 out of 5! We’re glad to hear that you found our Holiday Inn Express in Rocky Mount to be a good place to stay. Your satisfaction is important to us, and we appreciate your support.We hope to welcome you back soon for an even better experience!
by A verified traveler
Posted 16 Oct 2024
Nice
Comment from Hotel Management
20 Oct 2024 by Hotel General Manager, Hotel Management
Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience at the Holiday Inn Express in Rocky Mount, NC. It’s fantastic to know that our accommodations, service, amenities, and overall value met your expectations. We strive to provide a welcoming and comfortable environment for all our guests, and your kind words reaffirm our efforts. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 7 Oct 2024
by A verified traveler
Posted 4 Oct 2024
Person working the front desk was “out helping other guests” according to the sign that was left on the desk. There was already one other guest waiting to be helped and another arrived after me. I waited over 10 minutes if not longer. The front desk employee was in the bathroom the whole time. Once we got checked in we went up to the room. Room looked clean however we had problems with the toilet. I called done to the front desk for a new room which they were able to give us. Second room was clean, bed was great and the toilet worked. There were a couple lights next to the bed that were not working.
Breakfast was a bit disappointing. They would have lots to offer except most of the trays were empty. I had to ask at the front desk whether there would be more food coming out and I was told that there would be that the breakfast attendant got behind.
Comment from Hotel Management
6 Oct 2024 by Hotel General Manager, Hotel Management
Thank you for sharing your experience with us. We apologize for the delays you encountered during check-in and the inconvenience of having to wait for assistance at the front desk. It’s concerning to hear about the issues with your first room, but we’re glad that the second room met your expectations for cleanliness and comfort.We appreciate your feedback about the breakfast offerings and will address the situation with our breakfast team to ensure that we maintain a consistent supply of food for our guests. Your comments are invaluable, and we are committed to improving our service. Thank you for your understanding, and we hope to welcome you back for a more seamless stay in the future!
