Ratings based on 980 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Nathan Trudel, Hotel Management
Sonia,Nous vous remercions d’avoir pris le temps de répondre à notre sondage en ligne concernant votre récent séjour à notre hôtel.Au nom de toute notre équipe, je souhaite exprimer nos regrets de n’avoir pu répondre adéquatement à vos attentes. Votre satisfaction est importante pour nous et vos commentaires serviront à apporter des améliorations afin d’offrir dorénavant une expérience exceptionnelle à chacun de nos clients.Serait-il possible de nous faire parvenir plus de détails concernant les éléments qui n'ont pas pu vous satisfaire totalement?Cela nous permerttrait de mieux comprendre votre expérience et ainsi nous améliorer.Nous espérons que vous considérerez notre établissement pour un prochain séjour afin de nous donner l’occasion de vous offrir une meilleure expérience.Veuillez recevoir, Sonia, nos plus sincères salutations.
by A verified traveler
Posted 27 Oct 2024
Breakfast was perfect and have some choices.
For the price with the breakfast, the room price is good.
Comment from Hotel Management
28 Oct 2024 by Nathan Trudel, Hotel Management
Dear Sylvain, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. As a guest you are truly valued. We are glad knowing that you enjoyed your stay in our hotel.It makes us really proud of our work and we will continue working hard for you. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
by A verified traveler
Posted 21 Oct 2024
The room stinks terribly due to carpet. I stayed 2 nights and reported the issue to front desk after the first night but they have done nothing to resolve the problem. In addition, they changed the towels after the first night but did not clean the garbage, did not made the beds! Very disappointed!
Comment from Hotel Management
24 Oct 2024 by Nathan Trudel, Hotel Management
Dear Abdelkrim, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. As talked directly with you, we are really sorry about the inconveniences.We tried to eliminate the odour in your your during your absence.Yet, as discussed we didn't confirm we did something to solve the issue.However, we did tell you to let us know if something was wring with your room.In the ends, it does not change the fact about your experience.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.
by A verified traveler
Posted 21 Oct 2024
The room was very clean. There was no overbearing perfume smell in the room - it was nice and fresh. The linens were very comfortable. Only small complaint was the very cramped breakfast space next to the reception. Otherwise, I would definitely stay at this hotel again.
Comment from Hotel Management
21 Oct 2024 by Nathan Trudel, Hotel Management
Dear Dale, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Seeing your evaluation make us really proud.Our team works hard to offer a proper place to stay.Concerning the breakfast area, we understand your point.It is true that more space would be appropriated.Unfortunately, we can't do nothing about that.The only suggestions we can offer to our guests is to eat in their room.We are thanking you for your understanding.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon. Sincerely,
by A verified traveler
Posted 17 Oct 2024
Compact place
Comment from Hotel Management
18 Oct 2024 by Nathan Trudel, Hotel Management
Dear Rohit, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Can you give us more details about your stay?This way we will be able to understand your experience and improve our services.We are thanking you for your participation.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.
by A verified traveler
Posted 16 Oct 2024
Was ok
Comment from Hotel Management
17 Oct 2024 by Nathan Trudel, Hotel Management
Dear Dan, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We are glad that you enjoyed you stay in our hotel.Our team works hard offering you a proper place to stay. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
by A verified traveler
Posted 4 Oct 2024
직원들은 전문성이 느껴집니다. 오래된 숙소이지만 깨끗하고 깔끔하게 관리되어 있어요. 직원들은 매우 친절합니다.
Comment from Hotel Management
4 Oct 2024 by Nathan Trudel, Hotel Management
여러분의 따뜻한 의견에 감사드립니다.해당 내용을 직원에게 알려드리겠습니다.우리는 귀하와 다른 모든 손님을 위해 계속 열심히 노력할 것입니다.
by A verified traveler
Posted 30 Sep 2024
have to unload luggage thru patio windows
Comment from Hotel Management
1 Oct 2024 by Nathan Trudel, Hotel Management
Dear Robert, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We are not sure to quite understand your comment.However, it looks like your stay went well in general.That make us really glad. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
by A verified traveler
Posted 27 Sep 2024
Clean
Comment from Hotel Management
29 Sep 2024 by Nathan Trudel, Hotel Management
Dear Jim, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. As a guest you are truly valued. We are glad knowing you enjoyed your stay in our hotel.Especially what concerns the cleanliness.We are working hard to give you a proper place to stay. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
by A verified traveler
Posted 26 Sep 2024
No lift to upper floor. Noisy, felt unsafe. Very old. Overall poor.
Comment from Hotel Management
29 Sep 2024 by Nathan Trudel, Hotel Management
Dear Mark, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We understand that having a lift was a proper commodity for you.Unfortunately, we don't have this kind of option in our hotel as informed on our platforms since it is a 2 floors building.About the other aspects, we will work on that matter to make our hotel a better place.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.
