Ratings based on 420 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from New Berlin
Posted 22 Nov 2024
Nice place. Hospitality hour with food. Pool and workout room.
Comment from Hotel Management
23 Nov 2024 by General Manager, Hotel Management
Hello Nicholas,Thank you for sharing your experience! We're thrilled you enjoyed our amenities, including our hospitality hour, refreshing pool, and fitness center. It’s great you found Staybridge Suites Rochester to be a comfortable spot for your stay. We look forward to welcoming you back soon!Thank you,Steve Otto
by A verified traveler
Posted 19 Oct 2024
Nice
Comment from Hotel Management
21 Oct 2024 by General Manager, Hotel Management
Hi Omar,Thank you for your review and for giving us a perfect rating! We're thrilled you thoroughly enjoyed your stay, and we hope you return soon.Thank you,Steve Otto
by A verified traveler
Posted 13 Oct 2024
Friendly staff. Convenient location. Spacious suite.
Comment from Hotel Management
14 Oct 2024 by General Manager, Hotel Management
Hello Shawn,Thank you for your kind feedback! It’s terrific that the warm hospitality, ideal location, and comfortable accommodations enhanced your stay at Staybridge Suites Rochester. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable experience in the future.Thank you,Steve Otto
by A verified traveler
Posted 10 Oct 2024
by A verified traveler
Posted 1 Oct 2024
5 stars all the way around. Clean, beautiful hotel with wonderful staff.
Comment from Hotel Management
3 Oct 2024 by General Manager, Hotel Management
Hi Rebecca,We were happy to provide you with clean, welcoming accommodations, and we're glad you enjoyed your visit. The next time you're in the area, please come back to see us at Staybridge Suites Rochester.Thank you,Steve Otto
by A verified traveler
Posted 20 Sep 2024
by A verified traveler
Posted 20 Sep 2024
We have stayed here the past 4 years during a truck show in a nearby city. It is a great location for where we need to be. Hotel is always clean and quiet. Staff helpful. Breakfast in the morning is nice, there are also some nice places to eat nearby.
Comment from Hotel Management
21 Sep 2024 by General Manager, Hotel Management
Hi Hannah,It is always a pleasure to welcome back a valued guest, and we are thrilled to hear that you enjoyed your time with us at Staybridge Suites Rochester once again! Thank you for your great review and highlighting our fantastic location, impeccable accommodations, and hospitable team. We look forward to welcoming you back soon for another great stay!Thank you,Steve Otto
by A verified traveler
Posted 7 Sep 2024
Was a great experience only problem we had was the tub had worn thru the paint on the bottom. So was rough texture. But still a nice room and hotel overall. Would stay again
Comment from Hotel Management
10 Sep 2024 by General Manager, Hotel Management
Good Afternoon Matthew,It was wonderful having you as our guest recently. We are delighted you had an enjoyable visit, and we appreciate you letting us know of your concern about the bathtub so we can address it with our team. Thank you for your review and we hope to welcome you back in the future! Thank you,Steve Otto
by A verified traveler
Posted 19 Aug 2024 on Hotels
by A verified traveler
Posted 12 Aug 2024
Toilet hooked up to hot water, provided a very hot experience when using the restroom.
Comment from Hotel Management
16 Aug 2024 by General Manager, Hotel Management
Hi Tim,Thank you for being our guest recently. It was a pleasure having you here; however, we regret your disappointment with your stay. Please accept our apologies for any inconvenience caused by the toilet. Rest assured, we'll share your concerns with maintenance to ensure they are addressed promptly. We hope to welcome you back soon for a seamless stay worthy of a perfect rating.Thank you,Steve Otto
