Ratings based on 989 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Nov 2024
Easy quick stop off overnight on our way back to Chicago.
by A verified traveler from West Newton
Posted 4 Nov 2024
good location
by A verified traveler
Posted 3 Nov 2024
Great stay
by A verified traveler from Hamilton
Posted 27 Oct 2024
Check in was horrible. Girl that was on the desk didnt know what she was doing. Took her ten minutes to figure out which room i was supposed to be in. I get a room and its not one i requested. I booked a king bed and ended up with 1 queen. I go back and she put me in a room with 2 queens. We checked in at 8 pm and didnt pursue another change. While at the desk i noticed a container of ear plugs. I asked if there was a reason for them and i was told if your room is on the highway side you'll need them. Boy was she right. Room was small, batrlhroom and the tv too. Free breakfast was a joke. Premade sandwhiches. No eggs bacon or sausage. They have 2 waffle irons.
Comment from Hotel Management
29 Oct 2024 by Zaina, Hotel Management
Thank you for choosing the Microtel Inn & Suites by Wyndham Victor/Rochester for your recent stay.It seems we did not deliver the exceptional service during your stay, which we strive for. We apologize for any inconvenience that you may have experienced during your stay and will be working with our staff to improve the guest experience at the time of check-in. We appreciate you bringing this matter to our attention.Once more, we apologize and we hope to better serve you in the future.
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Zaina, Hotel Management
Thank you for choosing the Microtel Inn & Suites by Wyndham Victor/Rochester for your recent stay.We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage!We appreciate your feedback, and we hope to welcome you again in the future.Safe travels!
by A verified traveler
Posted 21 Oct 2024
A very basic room with a comfortable bed. Breakfast was very adequate. The building is very close to the Thruway, so we could hear truck noise all night. For the price it worked out fine for us.
Comment from Hotel Management
29 Oct 2024 by Zaina, Hotel Management
Thank you for choosing the Microtel Inn & Suites by Wyndham Victor/Rochester for your recent stay.We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage!We appreciate your feedback, and we hope to welcome you again in the future.Safe travels!
by A verified traveler from Richmond
Posted 17 Oct 2024
Very clean and the check in was easy
Comment from Hotel Management
20 Oct 2024 by Zaina, Hotel Management
Thank you for choosing the Microtel Inn & Suites by Wyndham Victor/Rochester for your recent stay.We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage!We appreciate your feedback, and we hope to welcome you again in the future.Safe travels!
by A verified traveler
Posted 17 Oct 2024
This location was super convenient for our trip. The staff was extremely friendly. Our room was clean and spacious, breakfast and food options were great. Parking was easy and very available. Overall, great place to stay!
Comment from Hotel Management
20 Oct 2024 by Zaina, Hotel Management
Thank you for choosing the Microtel Inn & Suites by Wyndham Victor/Rochester for your recent stay.We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage!We appreciate your feedback, and we hope to welcome you again in the future.Safe travels!
by A verified traveler
Posted 15 Oct 2024
No smell - carpeted floor.. Clean …
Comment from Hotel Management
20 Oct 2024 by Zaina, Hotel Management
Thank you for choosing the Microtel Inn & Suites by Wyndham Victor/Rochester for your recent stay.We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage!We appreciate your feedback, and we hope to welcome you again in the future.Safe travels!
by A verified traveler
Posted 12 Oct 2024
Bed was very comfortable and room was very clean.
Comment from Hotel Management
20 Oct 2024 by Zaina, Hotel Management
Thank you for choosing the Microtel Inn & Suites by Wyndham Victor/Rochester for your recent stay.We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage!We appreciate your feedback, and we hope to welcome you again in the future.Safe travels!
