Ratings based on 704 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
The entire staff was very personable and made us feel very much at home. Tim and Dan were always very accommodating when we wanted to be transported anywhere. We would highly recommend this hotel.
Comment from Hotel Management
20 Nov 2024 by AndyT. , Hotel Management
We appreciate your high recommendation. We agree a free, door-to-door shuttle is a wonderful benefit. Enjoy the holiday season ahead.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
20 Nov 2024 by AndyT., Hotel Management
We appreciate your staying with us. We love having guests rate us a "5". If there is anything we can do to enhance your stays, please let us know. Happy Holidays.
by A verified traveler
Posted 17 Nov 2024
It was close to where i needed to be and it was small enough to get around easy.the room was nice and roomy with comfortable bed
Comment from Hotel Management
20 Nov 2024 by AndyT., Hotel Management
We are thrilled you could stay with us. We are glad the room worked well for navigation and comfort. Please come back and see us again soon. Happy Holidays.
by A verified traveler
Posted 7 Nov 2024
I didnt like the shower .it was confusing on how to use the tap for the tub and turning off the shower head.
Comment from Hotel Management
7 Nov 2024 by AndyT., Hotel Management
Thanks for your note. We sincerely appreciate your staying with us. We are happy to assist with making your tub experience more positive on your next stay. Here is to safe travels and an enjoyable fall season.
by A verified traveler
Posted 6 Nov 2024
Nice Hotel
Comment from Hotel Management
6 Nov 2024 by AndyT. , Hotel Management
We appreciate your recognizing us as a "nice" hotel. We look forward to being your host on your next trip to Rochester. Have a great close to your day.
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
30 Oct 2024 by AndyT., Hotel Management
We appreciate your five-star review. We look forward to welcoming you back. Have a great fall season.
by A verified traveler
Posted 29 Oct 2024
Easy access to the hotel very clean. The breakfast was delicious.
Comment from Hotel Management
30 Oct 2024 by AndyT., Hotel Management
We are pleased to learn how much you found the hotel to be clean, the breakfast delicious, and the hotel easy to get to. Here is to an enjoyable fall season ahead.
by A verified traveler
Posted 29 Oct 2024
I have stayed at this property multiple times, and many places in Rochester. This is by far my favorite and it has always been a good experience. Great location away from the downtown, but still within 2 miles from Mayo hospitals, shopping and dining options. Walking trail right outside side door of hotel that runs alongside the river. Food options available steps away from front door. Variety of breakfast items. Spacious rooms. Attentive staff. Give this place a try.
Comment from Hotel Management
30 Oct 2024 by AndyT., Hotel Management
We appreciate your past loyalty to the Home2 Suites in Rochester. We are glad you liked the trails, our welcoming staff, our spacious suite rooms, our complimentary hot buffet breakfast and your overall stay. We wish you safe travels and a relaxing fall season.
by A verified traveler
Posted 22 Oct 2024
This was a beautiful , updated, clean and very big. The staff was friendly and helpful. A few of tge guests were pretty rude. But you have that everywhere you go now a days.
Comment from Hotel Management
24 Oct 2024 by AndyT., Hotel Management
Thanks for letting us know how beautiful, clean and spacious you thought our hotel was. We are sorry another guest was not kind to you. We ask for empathy and understanding from all of our guest.
by A verified traveler
Posted 21 Oct 2024
This was such a nice property. Stayed for Mayo appointment and the shuttle was amazing. Will be staying again
Comment from Hotel Management
21 Oct 2024 by AndyT. , Hotel Management
We are pleased to be your host hotel during your Mayo Clinic Patient Visit. We are glad you could take advantage of our complimentary door-to-door shuttle service.
