Ratings based on 982 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Dec 2024
by A verified traveler from Otsego
Posted 24 Dec 2024
Front desk staff is wonderful, fast and efficient. Excellent service.
by A verified traveler
Posted 20 Dec 2024
by A verified traveler
Posted 18 Dec 2024
Great location. The dedicated shuttle was a blessing.
by A verified traveler
Posted 18 Dec 2024
Heater didn’t heat room! Blew cold air and was strobe lighting all night!
by A verified traveler
Posted 18 Dec 2024
Nice place.
by A verified traveler
Posted 15 Dec 2024
by A verified traveler
Posted 7 Dec 2024
by A verified traveler
Posted 6 Dec 2024
Heat wasn’t working. Got back to the hotel about 11:00pm after a long day of work. 62 degrees in the room. Tried many times to reset the thermostat with no luck. I called the front desk, and the woman was very empathetic and nice. She said she would call back. I called back and said they would comp the room and bring more blankets. 20 degrees outside with 40-50 mph winds. Later, after we were in bed, she called and said because we booked through Expedia, they wouldn’t allow a refund.
by A verified traveler from Camarillo
Posted 2 Dec 2024
Very nice
