Ratings based on 995 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Dec 2024
The pool was nice, check in was quick and staff was great. The heater in the front was very noisy, only one elevator was working and it was very noisy. There were a stain on the comforter and only 3 towels in a double bed room. And someone apparently broke a light post overnight outside the side door.
by A verified traveler
Posted 28 Dec 2024
The pool was warm & it was quite nice to take an early morning swim. I also used the fitness room which has many options, especially like the elliptical. Staff is very friendly & helpful. Breakfast which is included had many options
by A verified traveler
Posted 27 Dec 2024
by A verified traveler
Posted 23 Dec 2024
did not get to swim bc pool was dirty and freezing cold.I would like some kind of reimbursement
by A verified traveler
Posted 17 Dec 2024
We had a great time at this hotel. It was about a 10 minute drive from the Strong Museum and there was a McDonald's close by and an Aldi. It was a great home base. The pool was fine, the kids liked being able to go swimming. Breakfast was good as well.
by A verified traveler
Posted 14 Dec 2024
Expedia overbooked the hotel. We have no room when we arrived. We were charged but no room to stay and hv to drive 2 hours back to toronto at 9pm. Terrible experiences.
by A verified traveler
Posted 10 Dec 2024
The computers were down when we arrived and the check in employee maintained professionalism and gave us a guest packet in apology. The breakfast was clean, etc but not tasty
by A verified traveler
Posted 5 Dec 2024
Thank you for a positive experience, I appreciate it!
by A verified traveler
Posted 22 Nov 2024
Very clean & staff was amazing
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Shantell, Hotel Management
Thank you for the feedback. We looking forward to your next visit
