Ratings based on 606 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Nov 2024
Close to shopping marketplace center and so many different places to eat that are nearby.
Comment from Hotel Management
29 Nov 2024 by Virat, Hotel Management
Thank you so much for your wonderful review and for rating us 5/5! We’re thrilled to hear that you had a great experience and truly appreciate your kind words. Your satisfaction is our top priority, and it means the world to us to know we met your expectations.We look forward to welcoming you back in the future for another fantastic stay!
by A verified traveler
Posted 8 Nov 2024
The young ladt Tia is a very kind and courteous employee, She goes above and beyond to serve her guests. She deserves an award for her service at night or whenever she works.
Comment from Hotel Management
9 Nov 2024 by Virat, Hotel Management
"Thank you so much for your wonderful review! We're thrilled to hear you enjoyed your stay and that our team was able to make your experience exceptional. It means a lot to us to know we’re providing a warm, comfortable, and memorable experience for our guests. We look forward to welcoming you back soon!"
by A verified traveler
Posted 3 Nov 2024
Walkable to so many unique shops, I got my haircuts 😉
Comment from Hotel Management
4 Nov 2024 by Hotel Management , Hotel Management
Dear Saleban, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our convenient location and took advantage of the nearby unique shops. It's great to know you found a spot for a haircut during your stay! Our team is dedicated to ensuring our guests have access to local amenities and experiences. We look forward to welcoming you back to Extended Stay America soon!Sincerely,Hotel Management
by A verified traveler
Posted 28 Oct 2024
Amazing
by A verified traveler
Posted 17 Oct 2024
Perfect for the price!
Comment from Hotel Management
17 Oct 2024 by Virat, Hotel Management
Thank you so much for taking the time to leave us a 5/5 rating! We are thrilled to hear that you had a positive experience during your stay at ESA North Rochester, MN. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.If there’s anything else we can do to make your future visits even more enjoyable, please don’t hesitate to let us know. We look forward to welcoming you back soon!Best regards,ViratGeneral ManagerESA North Rochester, MN
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
17 Oct 2024 by Virat, Hotel Management
Thank you so much for taking the time to leave us a 5/5 rating! We are thrilled to hear that you had a positive experience during your stay at ESA North Rochester, MN. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.If there’s anything else we can do to make your future visits even more enjoyable, please don’t hesitate to let us know. We look forward to welcoming you back soon!Best regards,ViratGeneral ManagerESA North Rochester, MN
by A verified traveler
Posted 4 Oct 2024
Comment from Hotel Management
17 Oct 2024 by Virat, Hotel Management
Thank you so much for taking the time to leave us a 5/5 rating! We are thrilled to hear that you had a positive experience during your stay at ESA North Rochester, MN. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.If there’s anything else we can do to make your future visits even more enjoyable, please don’t hesitate to let us know. We look forward to welcoming you back soon!Best regards,ViratGeneral ManagerESA North Rochester, MN
by A verified traveler
Posted 25 Sep 2024
The Wi-Fi didn’t work and I was in town for a surgery. I needed wi-fi to be able to work after my surgery and to stay up to date on my online meetings. Talked with the lady at the front desk who told me she couldn’t do anything about it. Place also smelled like weed smoke. Canceled my room and went elsewhere. Expected more from this place.
Comment from Hotel Management
26 Sep 2024 by Hotel Management, Hotel Management
Dear Anjelika, Thank you for sharing your experience. We sincerely apologize for the Wi-Fi issues you faced, especially during such a critical time as your surgery. We understand how vital reliable internet access is for your needs, and we regret that our front desk staff could not assist you. Additionally, we are sorry to hear about the unpleasant odor in the facility, as we strive to maintain a welcoming environment for all our guests. Your feedback is invaluable, and we are committed to addressing these concerns to improve our services. We hope you will consider giving us another chance in the future, allowing us the opportunity to provide you with a much better experience.Sincerely,Hotel Management
by A verified traveler
Posted 24 Sep 2024
Perfect for the value
Comment from Hotel Management
24 Sep 2024 by Virat, Hotel Management
Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear you had such a great experience at Extended Stay of America North Rochester. Your positive feedback is truly appreciated and motivates our team to continue delivering exceptional service.We hope to welcome you back in the near future. Please don't hesitate to reach out if there’s anything we can do to make your next stay even better!Best regards,ViratExtended Stay of America North Rochester
by A verified traveler
Posted 21 Sep 2024
Loved the kithenette. Up for radiation and chemo so very nice to have that and bigger fridge
Comment from Hotel Management
24 Sep 2024 by Virat, Hotel Management
Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear you had such a great experience at Extended Stay of America North Rochester. Your positive feedback is truly appreciated and motivates our team to continue delivering exceptional service.We hope to welcome you back in the near future. Please don't hesitate to reach out if there’s anything we can do to make your next stay even better!Best regards,ViratExtended Stay of America North Rochester
