Ratings based on 985 Verified Reviews
3.2 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
The parking
Comment from Hotel Management
27 Nov 2024 by Hotel Management , Hotel Management
Dear Patrease, Thank you for taking the time to share your feedback. We understand that parking can be an important part of your overall experience, and we apologize if it did not meet your expectations. We are continuously looking for ways to improve our services and amenities to better accommodate our guests. Your input is valuable to us as we strive to make your stay as convenient and comfortable as possible. We hope to welcome you back soon.Sincerely,Hotel Management
by A verified traveler
Posted 25 Nov 2024
by A verified traveler
Posted 25 Nov 2024
excellent
by A verified traveler
Posted 25 Nov 2024
by A verified traveler
Posted 25 Nov 2024
by A verified traveler
Posted 15 Nov 2024
Hold on my CC still not refunded, 14 days after..
Comment from Hotel Management
18 Nov 2024 by Hotel Management, Hotel Management
Dear Wayne, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address this adequately.Sincerely,Hotel Management
by A verified traveler
Posted 9 Nov 2024
by A verified traveler
Posted 3 Nov 2024
It looked nothing like the pictures it was disgusting.
Comment from Hotel Management
4 Nov 2024 by Hotel Management , Hotel Management
Dear Moraima, Thank you for your feedback regarding your recent stay. We sincerely apologize that your experience did not meet your expectations and that the room did not match the images you saw online. We are committed to maintaining high standards of cleanliness and comfort, and we will address your concerns with our team to ensure improvements are made. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for a better experience in the future.Sincerely,Hotel Management
by A verified traveler
Posted 3 Nov 2024
Clean place
Comment from Hotel Management
4 Nov 2024 by Hotel Management , Hotel Management
Dear Jovan, Thank you for your positive feedback about your recent stay! We are delighted to hear that you found our property clean and well-maintained. Our team works hard to ensure a comfortable environment for all our guests, and your kind words motivate us to keep up the great work. We look forward to welcoming you back soon for another great experience at Extended Stay America!Sincerely,Hotel Management
by A verified traveler
Posted 1 Nov 2024
Not a new hotel, but nice and clean.
Very friendly staff. Would book it again!
