Ratings based on 30 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Feb 2023
Hello . Very old hotel, must renovate. Room not clean.
Every day is a same food
by A verified traveler
Posted 18 Jan 2019
Staff were engaging and cheerful. They were pleased to have guests from usa. Family oriented resort. Very simple accommodation. Very good food with choices that were adequate for my vegetarian diet. Coffee in dining room not so good. Only buffet service.
by A verified traveler
Great potential; fantastic dinner!
Posted 26 Jan 2018 on HotelsExcellent food at dinner - so good we almost stayed one more night. Great staff. The place is a little dated and it appears the corporate owners are minimizing their investment. Pool and hot tubs are always crowded, so the 27 euro for the spa (sauna/steam room/aromatic shower/ice) kept it from being crowded. That said, it should be mentioned in the hotels.com fine print or description of the property (we were forewarned by other reviews). Wi-fi didn't work (even in the lobby) and it seemed like the staff was well rehearsed at weak excuses about what was probably another cost cutting measure. Skiing at Marmolada is marginal - windy and in the shade - good for on-piste skiers, but the wind destroys the lift-accessible off-piste pretty quickly and it hadn't snowed for a few days when we were there. Checked the block - probably wouldn't make another trip just for Marmolada - but great views from the highest point in the Dolomites.
by A verified traveler
Terrible Food!
Posted 26 Feb 2017 on Hotelsnot good
Comment from Hotel Management
2 Feb 2018 by Valtur customer service, Hotel Management
Dear Guest,
we are very surprised by your review and we regret that your stay with us was not satisfactory.
Our restaurant offers typical local and Italian cuisine for lunch and dinner; with a different menu every day in a weekly rotation. The buffets are manned by our Chef, to constantly guarantee the replacement and quality, we are sorry to not have satisfied your expectation.
We hope that you could give us an opportunity in the future to demonstrate you our professionality and carefulness of services. Best regards
by A verified traveler
Posted 10 Aug 2024
by A verified traveler
Posted 8 Sep 2023
Stanze un po troppo piccole,ma prezzo super
by A verified traveler
Posted 18 Aug 2023
by A verified traveler
Posted 9 Jul 2023
by A verified traveler
Posted 6 Mar 2023
staff gentile, camera carina e pulita, colazione e cena a buffet di bassa qualita', spa e relax room chiuso
by A verified traveler
Posted 8 Aug 2022 on Hotels
