Ratings based on 301 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jan 2025
The grounds were beautiful and the property was unique and historical. The staff were lovely and went above and beyond.
by A verified traveler
Posted 9 Jan 2025
We had a great stay at The Robertson. We enjoyed the grand old hotel and grounds. The staff were helpful and very kind. We enjoyed a couple meals there and the food was terrific.
by A verified traveler
Posted 16 Dec 2024
by A verified traveler
Posted 3 Dec 2024
The property was unique because it was well priced and on beautiful grounds with gorgeous interior and delicious breakfast but the rooms did not have inidividual bathrooms.
Comment from Hotel Management
13 Dec 2024 by Monica , Hotel Management
Keesha, we are thrilled to hear you enjoyed our unique historical Hotel. We believe our rates are well-positioned to reflect the value we offer and we frequently receive great feedback about our breakfast and dinner cuisine. While most of our accommodation features stylish, art-deco ensuite bathrooms, we also provide more budget-friendly options with shared facilities. For your next visit, we highly recommend booking an ensuite room to enjoy added privacy and luxury.
by A verified traveler
Posted 20 Oct 2024
Issues with the showers.I must admit there was a notice advising the guests, which was much appreciated.
Comment from Hotel Management
30 Oct 2024 by Monica , Hotel Management
Thank you for your comments Ruwan. We always let guests know of any issues that are taking place. Hope to welcome you back again.
by A verified traveler
Posted 12 Oct 2024
Beautiful property with lovely gardens. Quiet and peaceful. Room was great. The only downside was that smoke from the fires downstairs could be smelt in the room. Overall a lovey stay.
Comment from Hotel Management
16 Oct 2024 by Monica, Hotel Management
Thank you Brian, yes - our gardens are beautiful with so many interesting paths to explore. We love to hear when our guests have enjoyed a quiet and peaceful stay with us and that you were able to relax before returning home.
by A verified traveler
Posted 7 Oct 2024
The service from all staff was excellent, particularly Paula
Comment from Hotel Management
16 Oct 2024 by Monica , Hotel Management
Your complementary comments towards our staff will definitely be passed and glad that they were of service and added to the positive experience of staying at our Hotel.
by A verified traveler
Posted 2 Oct 2024
The Robertson Hotel provides a unique experience of how a hotel visit would have been in the early 20th century. It includes creature comforts we expect today. Our breakfast was delicious. We regret we did not stay longer in order to really relax. The building and the gardens are amazing.
Comment from Hotel Management
16 Oct 2024 by Monica , Hotel Management
We couldn’t agree more, Annette – our Hotel truly offers a unique experience with its timeless charm. If you are interested, we host “Murder Mystery” events that feel straight out of an Agatha Christie novel and they are always a hit with out guests. We are also known for our breakfast and next time you visit, be sure to try our restaurant, as it gets rave reviews.Our gardens, with their lush greenery and vibrant flowers, provide a peaceful escape. Thank you again.
by A verified traveler
Posted 29 Sep 2024 on Wotif
The Stay was good , parking was okay , the shower was very very hot and took a bit to adjust as taps were quite sensitive. Bed was a bit uncomfortable. Room was clean and tidy, bathroom was lovely in our queen room. Bar area was nice, really like the fireplaces. Staff were lovely and helpful. A big old Hotel with charm.
Comment from Hotel Management
16 Oct 2024 by Monica, Hotel Management
Thank you Lucy. We are delighted you appreciate the charm of our 100 year old Hotel. Our grand fireplaces are positioned throughout the ground floor for all our guests to enjoy and are position in the bar, lounge, dining and wedding areas. We are glad you found our staff attentive and helpful as it is their goal to provide exceptional service with a warm and inviting smile. Our art-deco ensuites offer a touch of sophistication and we are pleased that they enhanced your stay.
by A verified traveler
Posted 4 Aug 2024 on Wotif
Beautiful heritage hotel with stunning interior and great ambience located on beautiful grounds with forests, animals and gardens. Perfect for nice quiet getaways
Comment from Hotel Management
17 Aug 2024 by Monica, Hotel Management
Anvara, we totally agree that our Hotel is filled with history, a stunning interior and an old world ambience, which is the perfect place for a quiet getaway. We look forward to welcoming you in the near future to experience another relaxing time with us.
