Ratings based on 978 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
The rooms are clean and quiet for this price range.
by A verified traveler
Posted 27 Dec 2024
Front desk was nice had pay $50 refundable non smoking.
by A verified traveler
Posted 17 Dec 2024
Tried to charge my card for a right away cancelation.
by A verified traveler
Posted 15 Dec 2024
It is very close to downtown Roanoke.
by A verified traveler
Posted 1 Dec 2024
Convince to highway
Comment from Hotel Management
6 Dec 2024 by sj, Hotel Management
Dear GuestIt is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are thrilled to have exceeded your expectations. With absolute honor, we would like to tell you that the EconoLodge Civic Center won the Choice Properties 'Gold Award' for the Five years. After all, guest satisfaction has always remained our utmost priority. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant.ThanksSmriti JoshiManagerEconoLodge Civic Center
by A verified traveler from Rocky Mount
Posted 19 Nov 2024
Comment from Hotel Management
6 Dec 2024 by sj, Hotel Management
Dear GuestIt is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are thrilled to have exceeded your expectations. With absolute honor, we would like to tell you that the EconoLodge Civic Center won the Choice Properties 'Gold Award' for the Five years. After all, guest satisfaction has always remained our utmost priority. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant.ThanksSmriti JoshiManagerEconoLodge Civic Center
by A verified traveler
Posted 18 Nov 2024
Only thing is the bed is so hard not comfortable but at least i had place to sleep... nice and sweet people and friendly..
Comment from Hotel Management
6 Dec 2024 by sj, Hotel Management
Dear GuestIt is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are thrilled to have exceeded your expectations. With absolute honor, we would like to tell you that the EconoLodge Civic Center won the Choice Properties 'Gold Award' for the Five years. After all, guest satisfaction has always remained our utmost priority. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant.ThanksSmriti JoshiManagerEconoLodge Civic Center
by A verified traveler
Posted 17 Nov 2024
Close to downtown!!!
Comment from Hotel Management
6 Dec 2024 by sj, Hotel Management
Dear GuestIt is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are thrilled to have exceeded your expectations. With absolute honor, we would like to tell you that the EconoLodge Civic Center won the Choice Properties 'Gold Award' for the Five years. After all, guest satisfaction has always remained our utmost priority. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant.ThanksSmriti JoshiManagerEconoLodge Civic Center
by A verified traveler
Posted 8 Nov 2024
Dog overcharge...... different than advertised. Counter lerson would not give me a credit.
It's the princxppp
Will mot dtsy againdifferent than adafvertisek
Comment from Hotel Management
6 Dec 2024 by sj, Hotel Management
Dear Guest Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Smriti Joshi Manager Econo Lodge Civic Center
by A verified traveler
Posted 8 Nov 2024
Its a clean place not in the best neighborhood lots of unseemly people around but they dont bother you i was upset about the hidden 100$ deposit that nobody told me about but other than that it wasnt a bad experience over all
Comment from Hotel Management
6 Dec 2024 by sj, Hotel Management
Dear Guest Thank you for taking the time to give feedback regarding your recent stay at Econo Lodge Civic Center. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Smriti Joshi Manager Econo Lodge Civic Center
