Ratings based on 71 Verified Reviews
4.2 Room cleanliness
3.9 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
The rooms are renovated and are great! The halls are waiting to be renovated
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Daniel,We are delighted to hear that you enjoyed our newly renovated rooms. Your feedback on the hallways is duly noted for future improvements. Thank you for sharing your experience with us; we hope to welcome you back soon!
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Allena, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
by A verified traveler
Posted 10 Nov 2024
The property was very nice.
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello Verna,We are pleased to hear that you found our property to be nice. Your feedback is valuable to us as we strive to provide a positive experience for all our guests. If you have any further comments or suggestions, please do not hesitate to contact us.
by A verified traveler from Cleveland
Posted 4 Nov 2024
The staff here were very friendly which was helpful when we needed to switch rooms. The hotel is older and getting off the elevator on the second floor for our first room there was a terrible odor but the room smell was just too strong. Not sure if it was some type of cleaning chemical but smelled close to a strong pest spray. The front desk was able to help us switch to another room on a different floor and it was much better.
Comment from Hotel Management
6 Nov 2024 by Manager, Hotel Management
Hello YOLANDE, We appreciate your kind words about our friendly staff and are glad to hear they were able to assist you promptly. We value your feedback regarding the odor issue and will address it accordingly to ensure a more pleasant experience for our guests in the future. Thank you for bringing this to our attention.
by A verified traveler
Posted 29 Oct 2024
Room had comfortable beds and the kitchen was well stocked for cooking simple meals.
Comment from Hotel Management
31 Oct 2024 by Manager, Hotel Management
Hello Meagan,We're delighted to hear you found the beds comfortable and our kitchen well-stocked for your needs. Your positive feedback is truly appreciated and we hope you felt right at home during your stay. Thank you for sharing your thoughts with us.
by A verified traveler
Posted 28 Oct 2024
We loved the full kitchen in the room!
Comment from Hotel Management
31 Oct 2024 by Manager, Hotel Management
Hello Clark,We are delighted to hear that you enjoyed the convenience of having a full kitchen during your stay. Our aim is to provide a comfortable and enjoyable experience for all our guests, and we are thrilled that this aspect of your accommodation met your expectations. Your positive feedback is truly appreciated, and we hope to welcome you back in the future.
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
9 Oct 2024 by Manager, Hotel Management
Hello Scott, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
by A verified traveler
Posted 6 Oct 2024
Staff need to be professional
Comment from Hotel Management
9 Oct 2024 by Manager, Hotel Management
Hello Robinn, We appreciate your feedback regarding our staff and take all comments seriously. Please reach out to our management team directly to further discuss your experience.
by A verified traveler
Posted 3 Aug 2024
Quiet, safe, far from the main road. Accessible, near highways, 10 minutes to everything. Nice lobby with a bar downstairs. Decent setup for the price. No major issues-had to clean the floors and the remote to the TV never worked. I would stay again for any long term needs.
Comment from Hotel Management
3 Aug 2024 by Manager, Hotel Management
Hello Jennifer,We're glad to hear you enjoyed our convenient location and found our surroundings peaceful and secure. Your feedback on the cleanliness and amenities in the room is duly noted, and we will address it with our team. We appreciate your kind words and look forward to welcoming you back for any future extended stays.
by A verified traveler
Posted 22 Jul 2024 on Hotels
Comment from Hotel Management
25 Jul 2024 by Manager, Hotel Management
Hello Kristine,We are thrilled to hear that you had a fantastic experience during your stay with us! We hope to welcome you back soon for another memorable visit.
