Ratings based on 225 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
19 Nov 2024 by MM, Hotel Management
thank you for your stay at Radisson blu hotel Riyadh and your wonderfull Recommendation
by A verified traveler
Posted 17 Sep 2024
Comment from Hotel Management
18 Sep 2024 by mm, Hotel Management
thank you for your stay at Radisson blu hotel Riyadh
by A verified traveler
Posted 16 Sep 2024
I have so much to say since i stayed here for a long time so this is going to be long. First of all , please DO NOT be fooled with those many good reviews.
The hotel is only good for one or two night's stay at most.
The only good thing about this hotel is how nice the staff are. Especially the room service and cleaning team. I gotta say the front desk is not really that accommodating like most reviews said but they do try to be nice. For the most part, they almost never pick up the phone. I had to come down whenever i wanted something.
I wanted a late checkout, but they could only allow 3 hours, so u check out at 4 or 5 max. If u stay one more hour, u gotta pay half a day l. Like seriously? I just wanted one more hour, but no. So thier standard is not like any other Radisson blue around the world that I stayed in. This hotel is the only one that wouldn't accommodate but its maybe part of policy? I dont know. I just didn't appreciate it.
The room is tidy, the team is good at their job, it's also clean for how old the furniture is. The staff seem to be doing their best with the supplies they were provided, so its not the cleanest hotel, its just ok.
The food was delicious, decent variety, only one restaurant, a buffet, the rest were closed for a while but they wont tell u that before booking !
They have the worst WiFix, it even went out for many hours on one of the days.
The facilities are mixed and there is no female only area for anything which was weird. Wont ge back
Comment from Hotel Management
18 Sep 2024 by magdy, Hotel Management
Dear sir, Greetings from Radisson BLU Hotel, Riyadh!! Thank you again for bringing this to our attention and I do apologize for not having met your satisfaction level whilst visiting us at this time. I can assure you that we will follow up on this matter and your comments will be passed to the concerned departments where necessary measures will be taken. I hope that we will have the opportunity to restore your confidence in us We are looking forward to welcome you back in our hotel in near future. Thanks and best regards,Guest Relations Manager
by A verified traveler from DOHA
Posted 3 Aug 2024
Nice hotel
Comment from Hotel Management
4 Aug 2024 by Nadeem Zaffari, Hotel Management
Dear Guest,It was a pleasure having you stay with us.We are delighted to note that you were happy with your overall experience and that you found our team helpful. It is our utmost focus to provide our guests with personalized service that meets high standards of hospitality and compliments from our guests is a great source of encouragement.The team and I thank you once again for your time and look forward to welcoming you back.Thank you and regards,Yours sincerely,
by A verified traveler from woodbridge
Posted 28 Jul 2024
Comment from Hotel Management
18 Sep 2024 by mm, Hotel Management
thank you for your stay at Radisson blu hotel Riyadh and your wonderfull Recommendation
by A verified traveler
Posted 18 Jul 2024
Lack of staff around the pool
Comment from Hotel Management
21 Jul 2024 by Guest Relation , Hotel Management
Dear Sir, Thank you for sharing your feedback regarding your stay at Radisson Blu Hotel, Riyadh . be sure that your comment will be passed to the concerned departments where necessary measures will be taken and hope to welcome you back to our hotel in the near future. Best regard Guest Relations Manager
by A verified traveler
Posted 6 Jul 2024 on Hotels
Very dirty, old outdated rooms. Needs refit!
Comment from Hotel Management
8 Jul 2024 by Guest Relation , Hotel Management
Dear Sir,The family of Radisson blu hotel Riyadh would like to thank you for taking the time to share your feedback during your stay. and we would like to apologize that your stay did not meet our expectations. Rest assured that your comments will be shared with our team in order to improve our services. Please rest assured that we will do our utmost in order to avoid similar shortcomings for our guests in the future. We hope to have the opportunity to welcome you back in the future, promising you a better experience.
by A verified traveler
Posted 5 Jul 2024 on Hotels
Comment from Hotel Management
1 Aug 2024 by Nadeem Zaffari, Hotel Management
Dear SIr , Thank you for your feedback regarding your stay at Radisson Blu Hotel, Riyadh. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. Best regard
by A verified traveler
Posted 10 Jun 2024 on Hotels
Comment from Hotel Management
1 Aug 2024 by Nadeem Zaffari, Hotel Management
Dear Sir , Thank you for your feedback regarding your stay at Radisson Blu Hotel, Riyadh. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. Best regard
by A verified traveler
Posted 7 Jun 2024
Comment from Hotel Management
1 Aug 2024 by S, Hotel Management
Dear Guest: The management of the Radisson Blu Hotel extends its sincere thanks and appreciation for your stay with us during the past period. Your opinions and comments are our concern and appreciation. We apologize to you for all the services that did not satisfy you, and the hotel staff will take all measures to avoid these negatives and not repeat them in the future. We hope that you will visit us again to present a better picture to you, with sincere thanks and appreciation. Managed by the Radisson Blu Hotel, Riyadh, Guest Relations Department
