Ratings based on 151 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jan 2025
Really excellent hotel with friendly staff and great food. The room was clean and quiet. Breakfast had a very wide variety of choice and was delicious. There was an issue at checkout with payment but I think this was due to the brand change over.
Comment from Hotel Management
21 Jan 2025 by General Manager, Hotel Management
Dear Andrew,Thank you so much for your wonderful feedback and for taking the time to share your experience with us. We’re delighted to hear that you enjoyed your stay, especially our friendly team, delicious food, and the variety at breakfast. It’s great to know that you found your room clean and peaceful as well!We sincerely apologize for the inconvenience you faced during checkout. As you rightly mentioned, the brand transition may have caused a minor hiccup, and we appreciate your understanding. Please rest assured, we are working to ensure a seamless experience for all our guests moving forward.We hope to welcome you back soon for another excellent stay!Best regards,Andre A. SaadeGeneral Manager
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
31 Dec 2024 by General Manager, Hotel Management
Dear Sultan,Thank you for your perfect 5/5 rating! We are thrilled to know you had an excellent experience and truly appreciate your support. We look forward to welcoming you back soon!Warm regards,Andre A. SaadeGeneral Manager
by A verified traveler
Posted 24 Dec 2024
Comment from Hotel Management
19 Jan 2025 by General Manager, Hotel Management
Dear Jamal,Thank you for your 5-star review on Expedia! We’re thrilled to know you had a fantastic experience with us. We look forward to welcoming you back to Radisson Blu Hotel & Convention Center, Riyadh Minhal, soon.Best regards,Andre A. SaadeGeneral Manager
by A verified traveler
Posted 4 Sep 2024 on Hotels
Comment from Hotel Management
5 Sep 2024 by General Manager, Hotel Management
Dear Guest,Thank you for your generous review rating. We are pleased that we got to host you during your recent visit to Riyadh. As the most sought-after business hotel in Riyadh, we are committed to constantly exceeding your expectations and going by the rating you've allotted, it appears that you enjoyed your stay with us. It would be our pleasure to meet with you again in the near future.Regards,Andre A. Saade,General Manager
by A verified traveler
Posted 21 Aug 2024 on Hotels
Very nice property with excellent facilities.
Comment from Hotel Management
22 Aug 2024 by General Manager, Hotel Management
Dear Maxwell,Thank you for your kind feedback. We are delighted to hear that your recent stay with us was enjoyable and that our team’s service made a positive impression. Your commendations have been shared with our colleagues, as they are our greatest assets.We appreciate your feedback on our breakfast offerings and are committed to maintaining high standards to meet the needs of our valued guests. We strive to deliver on our IHG Service Promise and are pleased that you experienced exceptional cleanliness throughout our hotel.We look forward to welcoming you back in the near future. Until then, please take care and stay safe.Best regards,Andre A. SaadeGeneral Manager
by A verified traveler
Posted 18 Jul 2024 on Hotels
Amazing Breakfast and very quite hotel location, only one thing not really good which is small windows.
Comment from Hotel Management
23 Jul 2024 by General Manager, Hotel Management
Dear Rani,Thank you for your candid review. At the outset, we are grateful to you for choosing Crowne Plaza Riyadh Minhal as your preferred destination during your recent trip to Riyadh.Thank you for your kind commendations to our team for their courtesy. We are equally glad to hear that you enjoyed our breakfast. At Crowne Plaza we regard breakfast as far more than fuel to the body, rather we would like our food to be inspiring and it delights us that you were able to witness this firsthand.We cordially look forward to welcoming you again in the near future. Regards,Andre A. Saade,General Manager
by A verified traveler from San Diego
Posted 10 Jun 2024
Comment from Hotel Management
2 Jul 2024 by General Manager, Hotel Management
Dear Tatsuya,Thank you for your generous review. We are absolutely pleased to have received your feedback and delighted to learn that you enjoyed your experience with us. As an IHG Hotel, we are committed to constantly delivering on our IHG Service Promise and we are glad to note that you were able to witness this firsthand. It would be our pleasure to welcome you again in the near future. Until next time, please stay safe.Regards,Andre A. Saade,General Manager
by A verified traveler
Beautiful property
Posted 24 May 2024 on HotelsMy favorite hotel for many years at Riyadh
Comment from Hotel Management
28 May 2024 by General Manager, Hotel Management
Dear Dinesh,Thank you for your wonderful review. This is undoubtedly one of our favorite reviews today coming from one of our most favorite guests. :)As the best in class business hotel in Riyadh, we take great pride in our facilities and services. We are happy that we have earned an ardent advocate in you for our hotel. We are ecstatic that we were able to be of service to you and certainly we look forward to meeting with you again.Until next time, stay safe.Regards,Andre A. Saade,General Manager
by A verified traveler
Posted 13 May 2024 on Hotels
Comment from Hotel Management
16 May 2024 by General Manager, Hotel Management
Dear Houssam,Thank you for your generous review rating. We are absolutely pleased that we got the opportunity to host you. We believe that you enjoyed your experience with us as indicative from your review rating and it would be our pleasure to welcome you again in the near future. Regards,Andre A. Saade,General Manager
by A verified traveler
Posted 5 May 2024 on Hotels
Comment from Hotel Management
16 May 2024 by General Manager, Hotel Management
Dear Dinesh,Thank you for your generous review rating. We are absolutely pleased that we got the opportunity to host you. We believe that you enjoyed your experience with us as indicative from your review rating and it would be our pleasure to welcome you again in the near future. Regards,Andre A. Saade,General Manager
