Ratings based on 504 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
2 Nov 2024 by Mostafa Othman, Hotel Management
Dear Mr. Marco, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street
by A verified traveler from kuwait
Posted 24 Oct 2024
Nice friendly staff
Comment from Hotel Management
2 Nov 2024 by Mostafa Othman, Hotel Management
Dear Mr. Ahmed, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street
by A verified traveler from DIP1, Central Plaza, 156
Posted 10 Oct 2024
Business trip was good
Comment from Hotel Management
13 Oct 2024 by Mostafa Othman, Hotel Management
Dear Mr. Joseph, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street
by A verified traveler from DIP1, Central Plaza, 156
Posted 11 Sep 2024
Nice location
Comment from Hotel Management
12 Sep 2024 by Mostafa Othman, Hotel Management
Dear Mr. Chaker, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you liked the location of the hotel. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street
by A verified traveler
Posted 1 Sep 2024
Afzal Ali from house keeping was very helpful. Overall the stay was great.
Comment from Hotel Management
12 Sep 2024 by Mostafa Othman, Hotel Management
Dear Mr. Faisal, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street
by A verified traveler
Posted 24 Aug 2024
I like the location been opposite kingdom towers,
Kindly change some of the fixtures especially the bed and the reception chairs
Comment from Hotel Management
24 Aug 2024 by Mostafa Othman, Hotel Management
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street
by A verified traveler
Posted 21 Aug 2024 on Hotels
Comment from Hotel Management
24 Aug 2024 by Mostafa Othman, Hotel Management
Dear Mr. Pierre, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street
by A verified traveler
Posted 17 Aug 2024
great staff
great area
Comment from Hotel Management
19 Aug 2024 by Mostafa Othman, Hotel Management
Dear Jehad, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street
by A verified traveler from Jackson Heights
Posted 12 Aug 2024
Rate is too expensive for this type of a hotel. Main entrance in the back is terrible. Staff could use more English skill. No bathrobe provided despite of my daily request. Electrical was not planned in the layout of the room - not good when you use the iron and iron board.
Comment from Hotel Management
24 Aug 2024 by Mostafa Othman, Hotel Management
Dear Mr. Jhett Tolentino, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer. Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street
by A verified traveler
Posted 2 Aug 2024
Very noisy in the room due to construction site nearby.
Comment from Hotel Management
6 Aug 2024 by Mostafa Othman, Hotel Management
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer. Therefore your feedback is very important to us. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street
