4/10 Poor
Ferdinand, FPO
Nov 13, 2024
Disliked: Cleanliness, staff & service
First, All the towels smelled like cigarette.
Second, I asked the desk if they can help me make a reservation at a restaurant for dinner because the reservation was in Arabic and I don’t speak nor understand Arabic. Also, the reservation site doesn’t take foreign phone numbers so I couldn’t make a reservation. The receptionist said sorry he couldn’t help me. On the hotel pamphlet in the room it says if guests need help making restaurant reservations the staff will be happy help, but not the case. Very disappointing because I ended up not visiting the restaurant that serves authentic Arabian cuisine.
Third, kind of out of the way from all the main sights. Need to take a taxi or uber to get to places which are very easy to get.
Ferdinand
Stayed 4 nights in Nov 2024