Ratings based on 117 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
by A verified traveler from Wayland
Posted 14 Nov 2024
Friendly staff and good buffet breakfast. The hotel is aging. Especially bathrooms are not what you would expect at a five star hotel. The rooms are quiet and of decent size.
Comment from Hotel Management
20 Nov 2024 by Bashar Salman, Hotel Management
Dear Andrzej,Thank you for sharing your feedback with us! We’re delighted to hear that you enjoyed the friendly service from our team and our buffet breakfast. It’s also great to know you found our rooms quiet and spacious.We appreciate your honest comments about the bathrooms and the overall condition of the hotel. Please rest assured that we’re actively working on improvements to enhance our guests’ experience and ensure that all areas meet guests expectations Kindly note that we already renovated most of our rooms and in process to renovate the Hotel lobby .Your feedback is invaluable in helping us provide the best possible stay. We hope to welcome you back in the future and exceed your expectations.Best regards,Bashar SalmanHotel Manager
by A verified traveler
Posted 10 Nov 2024
Excellent experience
Comment from Hotel Management
13 Nov 2024 by Yazeed Alhamdan, Hotel Management
Dear Martin, Thank you for taking the time to tell us about your experience at Crowne Plaza Riyadh Palace. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Again, thank you for choosing Crowne Plaza and Looking forward to seeing you again soon! If I can be of assistance to you, please contact me directly. Thank you
by A verified traveler
Posted 10 Nov 2024
Excellent stay. Love to come back again.
Comment from Hotel Management
13 Nov 2024 by Yazeed Alhamdan, Hotel Management
Dear Martin, Thank you for taking the time to tell us about your experience at Crowne Plaza Riyadh Palace. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Again, thank you for choosing Crowne Plaza and Looking forward to seeing you again soon! If I can be of assistance to you, please contact me directly. Thank you
by A verified traveler
Posted 9 Nov 2024
Great hotel
Comment from Hotel Management
13 Nov 2024 by Yazeed Alhamdan, Hotel Management
Dear Shahir, Thank you for taking the time to tell us about your experience at Crowne Plaza Riyadh Palace. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Again, thank you for choosing Crowne Plaza and Looking forward to seeing you again soon! If I can be of assistance to you, please contact me directly. Thank you
by A verified traveler
Posted 29 Oct 2024
Staff is nice and friendly. The hotel is spacious. Rooms are nice.
Comment from Hotel Management
1 Nov 2024 by Yazeed Alhamdan, Hotel Management
Dear Magued, Thank you for taking the time to tell us about your experience at Crowne Plaza Riyadh Palace. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Again, thank you for choosing Crowne Plaza and Looking forward to seeing you again soon! If I can be of assistance to you, please contact me directly. Thank you
by A verified traveler from Monmouth Junction
Posted 2 Oct 2024
Nice pick
Comment from Hotel Management
5 Oct 2024 by Yazeed Alhamdan, Hotel Management
Dear Mohannad, Thank you for taking the time to tell us about your experience at Crowne Plaza Riyadh Palace. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Again, thank you for choosing Crowne Plaza and Looking forward to seeing you again soon! If I can be of assistance to you, please contact me directly. Thank you
by A verified traveler
Posted 25 Sep 2024
Comment from Hotel Management
5 Oct 2024 by Yazeed Alhamdan, Hotel Management
Dear Janet, Thank you for taking the time to tell us about your experience at Crowne Plaza Riyadh Palace. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Again, thank you for choosing Crowne Plaza and Looking forward to seeing you again soon! If I can be of assistance to you, please contact me directly. Thank you
by A verified traveler
Posted 23 Aug 2024 on Hotels
Comment from Hotel Management
5 Oct 2024 by Yazeed Alhamdan, Hotel Management
Dear Guest, Greetings from Crowne Plaza Riyadh Palace Hotel, and thank you for taking the time to give us a perfect rating. We are very pleased to know that we have generally met your expectations. Rest assured we strive to deliver very high standard services to our valued guests. It was our pleasure to have you stay with us and we will be very honoured to welcome you back at any time. Again, thank you for choosing Crowne Plaza Riyadh Palace, and if we can be of any assistance to you, please do not hesitate to contact us at any time.Sincerely,Yazeed Alhamdan
by A verified traveler
Posted 24 Jul 2024
Comment from Hotel Management
5 Oct 2024 by Yazeed Alhamdan, Hotel Management
Dear Mashael, Greetings from Crowne Plaza Riyadh Palace Hotel, and thank you for taking the time to give us a perfect rating. We are very pleased to know that we have generally met your expectations. Rest assured we strive to deliver very high standard services to our valued guests. It was our pleasure to have you stay with us and we will be very honoured to welcome you back at any time. Again, thank you for choosing Crowne Plaza Riyadh Palace, and if we can be of any assistance to you, please do not hesitate to contact us at any time.
