Ratings based on 57 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jul 2024
Comment from Hotel Management
15 Jul 2024 by Crowne Plaza Managment., Hotel Management
Dear Guest,We appreciate that you took the time to make us aware of your experience.Your feedback is extremely valuable to us. It's a pleasure to know that you are satisfied with our services, and we hope that you give us the opportunity to serve you again soon.Once again thank you and we look forward to your return.SincerelyCrowne Plaza Managment.
by A verified traveler
Posted 10 Jun 2024 on Hotels
Comment from Hotel Management
15 Jul 2024 by Crowne Plaza Managment., Hotel Management
Dear Ritesh,We appreciate that you took the time to make us aware of your experience.Your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to improve the guest experience. Once again thank you and we look forward to your return.Sincerely,Crowne Plaza Managment.
by A verified traveler
Posted 25 May 2024 on Hotels
Comment from Hotel Management
15 Jul 2024 by Crowne Plaza Managment., Hotel Management
Dear Shelley,Thank you for taking the time to tell us about your experience at Crowne Plaza RIYADH AL WAHA.Your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to improve the guest experience. Please accept our sincerest apologies for the experience during your stay. To understands more about the issue you have faced, please communicate us in hotel email: cpriyadhalwaha@ihg.com and we hope that you will give us the opportunity to serve you again in the future.Sincerely,Crowne Plaza Managment.
by A verified traveler
Posted 9 May 2024 on Hotels
by A verified traveler
Posted 30 Mar 2024
by A verified traveler
The Best Hotel ever
Posted 17 Jan 2024 on HotelsA friend recommended this Hotel and it was the best Hotel of my life after travelling all 5 continents in over 50 hotel this hotel exceeded our expectations, services are excellent, fast and effective, food is wonderful, the Hotel is beautiful and the staff also, we are going back in 10 days
Comment from Hotel Management
17 Jan 2024 by Sarah , Hotel Management
Dear Guest,We appreciate that you took the time to make us aware of your experience.Your feedback is extremely valuable to us. It's a pleasure to know that you are satisfied with our services and we hope that you give us the opportunity to serve you again soonOnce again thank you and we look forward to your return.Sincerely,Crowne Plaza Management
by A verified traveler
Bad
Posted 15 Jan 2024 on HotelsToo many noise, there is wedding party i felt i was inside the party because the rooms are not isolated.
Also bad behaviour from check out reception his name was Abdulaziz, I asked him just give me 30 minutes to collect my clothes he said I will charge you
Comment from Hotel Management
16 Jan 2024 by Sarah , Hotel Management
Dear Guest,We appreciate that you took the time to make us aware of your experience.Your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to improve the guest experience. We deeply regret to learn about the unfortunate experience you encountered during your stay. We have always been committed to delivering a superior level of service and ensuring our guests' satisfaction.so please note that we already take your feedback into consideration and rest assured that these points will be looked into.We hope that you will give us the opportunity to serve you again in the future.Sincerely,Crowne Plaza Management
by A verified traveler
Posted 29 Dec 2023 on Hotels
Comment from Hotel Management
16 Jan 2024 by Sarah , Hotel Management
Dear Guest,We appreciate that you took the time to make us aware of your experience.Your feedback is extremely valuable to us. It's a pleasure to know that you are satisfied with our services and we hope that you give us the opportunity to serve you again soonOnce again thank you and we look forward to your return.Sincerely,Crowne Plaza Management
by A verified traveler
Posted 17 Dec 2023
Not clean and furniture is old
Comment from Hotel Management
16 Jan 2024 by Sarah , Hotel Management
Dear Guest,We appreciate that you took the time to make us aware of your experience.Your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to improve the guest experience. We deeply regret to learn about the unfortunate experience you encountered during your stay. We have always been committed to delivering a superior level of service and ensuring our guests' satisfaction.so please note that we already take your feedback into consideration and rest assured that these points will be looked into.We hope that you will give us the opportunity to serve you again in the future.Sincerely,Crowne Plaza Management
by A verified traveler
Posted 29 Nov 2023
It's a very nice stay
Comment from Hotel Management
16 Jan 2024 by Sarah , Hotel Management
Dear Guest,We appreciate that you took the time to make us aware of your experience.Your feedback is extremely valuable to us. It's a pleasure to know that you are satisfied with our services and we hope that you give us the opportunity to serve you again soonOnce again thank you and we look forward to your return.Sincerely,Crowne Plaza Management
