Ratings based on 55 Verified Reviews

3.6 out of 5
100% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 22 Feb 2023 on Hotels
Spacious, comfortable room with great view of the Kingdom Tower. Only issue is reliabilof hot water for a shower.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Feb 2023
1 out of 5
by A verified traveler

Would request to skip the HOTEL

Posted 11 Feb 2023 on Hotels
Surprised that Hotels.com has very high rating on this Hotel. I had booked the highest premium room in this hotel. It is very very Shady experience on arrival They gave me a room which they told is the Honeymoon Suite I had booked and when I entered the hotel, it was very stingy They did not have towels in the room and when I screamed they got me totally soiled towels There is no water to drink, there is no coffee or tea available to drink The Airconditoners were set at 32 and the room was fuming hot when I questioned they got remote to reduce the temperature and take the remote away Irony they do not do daily cleaning or replinshing the towels and bedsheets Horrible experience and Hotels.com duped me in booking this hotel with the high ratings
1 out of 5
by A verified traveler

Posted 10 Feb 2023
Damaged, dirty and old room.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jan 2023 on Hotels
1 out of 5
by A verified traveler

Posted 16 Dec 2022
Very poor maintenance. Dirty room. No towels. Noisy. Water heater will make loud beeping sounds thru the night. No food. Bed is good, but everything else is terrible.
Comment from Hotel Management
18 Dec 2022 by HMD, Hotel Management
He is a very bad guest and left the hotel and did not pay the receptionist. He paid for his taxi because he had no money. The money was not given to the employee when he left
1 out of 5
by A verified traveler

Posted 14 Dec 2022
Very poor maintenance. Dirty room. No towels. Noisy. Water heater will make loud beeping sounds thru the night. No food. Bed is good, but everything else is terrible.
5 out of 5
by A verified traveler from Lubbock

This traveler left a rating score only Posted 5 Dec 2022
2 out of 5
by A verified traveler

Posted 5 Oct 2022
Not clean fixture broken this place look like rooming house
4 out of 5
by A verified traveler from Jeddah

Posted 4 Aug 2022
Nice place but old and need a lot of renovation For couple of days is ok as it’s in the middle of the city But should be patient with the cleanliness 😂😂
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