Ratings based on 45 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.2 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
The manager was very nice and helpful i will definitely be staying here again
by A verified traveler
Posted 4 Nov 2024
Good hotel, good rates.
by A verified traveler
Posted 28 Sep 2024
by A verified traveler
Posted 15 Sep 2024
The room was filthy. I wouldn't walk on the floors without shoes, especially in the bathroom which was freaking disgusting. There was constant noise the entire time, until 8 in the morning when we had to get going for the day. The neighbor was either throwing himself into the wall, or throwing his partner. Just belligerent neighbors, so disrespectful and loud. Scared the crap out of my kids. I didnt think it could get worse than Motel 6, but the Motel 6 is 5 star compared to here.
by A verified traveler
Posted 11 Sep 2024
I was kept awake til 4:30 AM by guests in the room above me...music, dropping things to floor...
There are no phones in rooms to contact the office. This I found most inconvenient because I would likely have talked with someone earlier in the night. I dressed and went out but office was locked. Returning to room I found a number online and talked with someone and the noise stopped.
I ought to have contacted them sooner but kept thinking the noise would subside and I did not want to complain.
I was also fearful that if I complained that perhaps my car would be vandalized by the people above me.
Comment from Hotel Management
12 Sep 2024 by jess, Hotel Management
i am so sorry this happened to you, if notified earlier i could have handled the situation earlier. again i am so sorry about this!
by A verified traveler
Posted 29 Aug 2024 on Hotels
No breakfast as advertised and I took photos from online. Jessica did great with checking. But the owner was incredibly rude on the phone when I called about the breakfast. He said stay or leave I don't care. Quote.
Comment from Hotel Management
12 Sep 2024 by JN, Hotel Management
I am sorry, we do not currently have breakfast right now, but I'm sure soon will be different story. the owner is very nice & understanding & possibly had a rough day. I'm truly sorry for the inconvenience though!
by A verified traveler
Posted 27 Aug 2024
Good hot water in the shower a nice water pressure
Comment from Hotel Management
5 Sep 2024 by jess, Hotel Management
thank yoou!
by A verified traveler
Posted 10 Aug 2024
Convenient, good price, and no coffee. Room was clean with fridge and microwave. Will stay there again.
Comment from Hotel Management
10 Aug 2024 by jess, Hotel Management
We do have coffee in the lobby. Sorry i must have missed mentioning that to you.. see you when you come back through. thank you!!
by A verified traveler from Casper
Posted 1 Aug 2024
Toilet didnt work, linens on bed old and dinge
Comment from Hotel Management
1 Aug 2024 by jess, Hotel Management
Thanks for letting us know. we will get that fixed right away!
by A verified traveler
Posted 30 Jul 2024
It was the best hotel in Riverton in my opinion
Comment from Hotel Management
30 Jul 2024 by Jess :), Hotel Management
thank you so much!
