Ratings based on 151 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
The staff and amenities were great I have nothing wrong to say about this Marriott and the room was one of the best I have ever stayed in. I will stay here again
by A verified traveler
Posted 23 Dec 2024
Comment from Hotel Management
24 Dec 2024 by Customer Service, Hotel Management
We appreciate the feedback, Worin.It's disheartening that we couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.
by A verified traveler
Posted 21 Dec 2024
Comment from Hotel Management
23 Dec 2024 by Customer Service, Hotel Management
Julia-Ann, thank you for staying with us at the Residence Inn Riverside Moreno Valley. We're delighted to know you had a wonderful experience, and we hope to welcome you back soon!
by A verified traveler
Posted 20 Dec 2024
My family enjoyed our stay. Comfortable place to spend the night.
Comment from Hotel Management
22 Dec 2024 by Customer Service, Hotel Management
Aileen, It’s wonderful to hear you had a great time at Residence Inn Riverside Moreno Valley. The team is delighted that your family enjoyed the stay and found it comfortable. We hope to welcome you back soon!
by A verified traveler from Irvine
Posted 19 Dec 2024
Comment from Hotel Management
20 Dec 2024 by Customer Service, Hotel Management
Lilly, thank you for staying with us at Residence Inn Riverside Moreno Valley. We are thrilled you enjoyed your stay and hope to welcome you back soon.
by A verified traveler
Posted 15 Dec 2024
We loved our stay at this Residence Inn. Easy a ces to the freeway. Great shopping steps away as well as places to eat. The room was perfect for us and the service was impeccable. I would stay here again.
Comment from Hotel Management
16 Dec 2024 by Customer Service, Hotel Management
Monica, we’re delighted you loved your experience at Residence Inn Riverside Moreno Valley. It’s wonderful that the convenient location and impeccable service met your expectations. We're looking forward to welcoming you back for another great stay.
by A verified traveler
Posted 11 Dec 2024
Great location with several walkable food options. Room was spacious and clean.
Comment from Hotel Management
12 Dec 2024 by Customer Service, Hotel Management
Jacob, we are thrilled you enjoyed your stay at Residence Inn Riverside Moreno Valley. It's wonderful to hear that you appreciated our convenient location and the spacious, clean accommodations. We hope to welcome you back soon!
by A verified traveler
Posted 8 Dec 2024
I booked a room for this hotel through Expedia in hopes of check in being faster only for it to be delayed. I had to wait about 20 minutes because their system down and had to pay additional fees upon arrival.
When it came to staying inside the room; someone was running up and down the halls throughout the night and there were people making noise outside the property. Not my best visit with this company
Comment from Hotel Management
9 Dec 2024 by Customer Service, Hotel Management
Rudy, thank you for taking the time to share your experience. Your feedback is valued, and challenges with check-in and your room are important to address. The team is always striving to provide the best possible experience for all guests. Your insights will help improve future visits.
by A verified traveler
Posted 7 Dec 2024
Great customer service, property looked clean except the room that I booked , there was trash under the sofa , seemed like the bathroom wasn’t swept, the bathroom ceiling light was missing the trim, shower was leaking into drain creating a clunking metal sound, lamps were also dusty, windows were dirty and there was a kids shoe and tooth brush right outside the windows on the second floor.
Comment from Hotel Management
9 Dec 2024 by Customer Service, Hotel Management
Jessica, thank you for sharing your experience. It's great to know you appreciated the excellent service. The issues you encountered in your room are not typical, and the team will look into them. We hope you'd consider visiting us at the Residence Inn Riverside Moreno Valley again in the future.
by A verified traveler
Posted 30 Nov 2024
Comment from Hotel Management
2 Dec 2024 by Customer Service, Hotel Management
Raisa, we're delighted you enjoyed your experience at Residence Inn Riverside Moreno Valley. We look forward to welcoming you back soon!
