Ratings based on 942 Verified Reviews
3.8 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Staff was great room was decent the only dislike i had was other guests smoking marijuana in haul out side of room door
Comment from Hotel Management
20 Nov 2024 by Moe, Hotel Management
Dear Sage,Thank you for taking the time to share your review! We’re delighted to hear you found our staff great and your room decent during your stay. Your kind words mean a lot to us.We’re truly sorry to learn about your experience with other guests smoking near your room. Please know that we take such concerns seriously, as maintaining a clean, smoke-free environment is important to us. We encourage our guests to report these incidents immediately so our team can address them promptly.We hope you’ll consider staying with us again in the future. We’d love the opportunity to provide you with an even better experience!Best regards,
by A verified traveler
Posted 18 Nov 2024
by A verified traveler from Arcadia
Posted 18 Nov 2024
The check-in was the best part of the trip, as well as check-out. They were extremely friendly, however the room was just kidna rough. Shower was leaking, and the ahower are was kinda dirty. Bed looked clean but it did seem a bit humid in the room not crisp. Temperature was fine. I liked that you can plug in your computer to the TV. No parking available which was annoying i had to park far away to get to my room and the walls and doors are super thin. I dont think i would stay again.
by A verified traveler
Posted 12 Nov 2024
Good
by A verified traveler
Posted 9 Nov 2024
Thanks
by A verified traveler
Posted 8 Nov 2024
by A verified traveler
Posted 7 Nov 2024
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Moe, Hotel Management
Dear Izabel,Thank you so much for sharing your wonderful review and for rating us 5 out of 5 on Expedia! We're thrilled to hear that your stay met your expectations, and it’s truly rewarding to know that we could provide you with a positive experience.Please feel free to reach out if there’s anything we can do to make your next stay even better. We look forward to welcoming you back to Quality Inn Riverside near UCR and Downtown in the future!Warm regards,
by A verified traveler
Posted 4 Nov 2024
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Moe, Hotel Management
Dear Neil,Thank you for sharing your review and for choosing to stay with us! We're delighted to see you had a positive experience and that your stay was mostly enjoyable. Your feedback means a lot as it helps us ensure each guest has a comfortable visit.If there’s anything specific you feel we could improve to make your next stay a full 5 out of 5, please don’t hesitate to let us know. We look forward to welcoming you back soon for an even better experience.Warm regards,
