Ratings based on 960 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Great place to stay
Comment from Hotel Management
21 Nov 2024 by Jazmin, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn Express MORENO VALLEY - RIVERSIDE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express!Sincerely,Jazmin
by A verified traveler from Bothell
Posted 20 Nov 2024
I think it would help if the temperature was more like closer to 70 I needed to ask for an extra blanket because I was cold and the thermometer didn’t work. Also would probably help if the bath towels were thicker. They were a bit thin but overall, everything was good.
Comment from Hotel Management
21 Nov 2024 by Jazmin, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn Express MORENO VALLEY - RIVERSIDE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express!Sincerely,Jazmin
by A verified traveler
Posted 20 Nov 2024
Very clean and safe
Comment from Hotel Management
21 Nov 2024 by Jazmin, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn Express MORENO VALLEY - RIVERSIDE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express!Sincerely,Jazmin
by A verified traveler
Posted 19 Nov 2024
Have no bad things to say everything was excellent nice and clean
Comment from Hotel Management
20 Nov 2024 by Customer Service, Hotel Management
Saray, thank you for staying with us at Holiday Inn Express Moreno Valley. We're thrilled to hear that everything was excellent and you found our accommodations nice and clean. Our team looks forward to welcoming you back for another great stay.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Customer Service, Hotel Management
Steven, thank you for staying with us at Holiday Inn Express Moreno Valley. We’re delighted you had a positive experience, and we hope to welcome you back soon.
by A verified traveler
Posted 18 Nov 2024
Served cold breakfast, same food no varieties, coffee is not fresh.
Housekeeping has not met the standard, requested for additional towel but we were given less towel instead
Comment from Hotel Management
19 Nov 2024 by Customer Service, Hotel Management
Jerry, thank you for sharing your experience. The issues with breakfast and fresh coffee you encountered are important to us and will be looked into. The situation with the towels and the overall housekeeping service will also be addressed. Your feedback is appreciated.
by A verified traveler
Posted 18 Nov 2024
Clean
Comment from Hotel Management
19 Nov 2024 by Customer Service, Hotel Management
Nasir, we're thrilled you enjoyed your stay at Holiday Inn Express Moreno Valley. It's great to hear that you found everything clean. We look forward to welcoming you back!
by A verified traveler
Posted 17 Nov 2024
The front desk was so nice and helpful
Comment from Hotel Management
19 Nov 2024 by Customer Service, Hotel Management
Rosa, we're delighted you loved your experience at Holiday Inn Express Moreno Valley. We're glad to hear that the team members at the front desk were able to assist you. We hope to welcome you back soon!
by A verified traveler from Seattle
Posted 17 Nov 2024
A very nice and quiet stay. Thank you
Comment from Hotel Management
19 Nov 2024 by Customer Service, Hotel Management
Tracy, we're delighted you loved your experience at Holiday Inn Express Moreno Valley. Thank you for choosing our hotel, and we look forward to your next visit!
by A verified traveler from San Jose
Posted 16 Nov 2024
Na
Comment from Hotel Management
18 Nov 2024 by Customer Service, Hotel Management
Daniela, it’s wonderful to hear you had a great time at Holiday Inn Express Moreno Valley. We hope to welcome you back soon!
